HIPAA-Savvy EMR Records Retrieval Specialist

Highmark Health / AHN; New York (NY); Hybrid; USD 27,000 - 33,000; Full time

Job summary

Highmark Inc. is seeking a Records Retrieval Specialist to obtain and organize medical records, ensuring HIPAA-compliant handling for members and risk adjustment. You will coordinate with providers, prepare records for digitization, and support secure repository integration.

The role requires attention to detail, strong communication, and the ability to manage multiple records projects with limited supervision, including occasional travel.

Qualifications

• 3 years of prior health care and/or health insurance experience
• Proficiency in Microsoft Office Tools: Outlook, Excel, Word, Visio
• Must complete all access requirements and requested forms to retrieve medical records
• Experience with EMR/EHR systems preferred
• HIPAA knowledge and privacy/compliance familiarity

Responsibilities

• Collect medical records within tight timeframes and store securely in repositories
• Contact provider offices to request copies and coordinate retrieval methods
• Prepare hard copy records for conversion to electronic images
• Communicate with team and providers to meet deadlines
• Travel to provider offices or Highmark campus to obtain records
• Perform other duties as assigned

Skills

Verbal communication

Written communication

Time management

Detail oriented

Analytical

Independent work

Teamwork

Education

High School/GED

Associate degree in Health Information Technology

Tools

Microsoft Office

Visio

Job description

Highmark Inc. is seeking a Records Retrieval Specialist to obtain and organize medical records, ensuring HIPAA-compliant handling for members and risk adjustment. You will coordinate with providers, prepare records for digitization, and support secure repository integration.

The role requires attention to detail, strong communication, and the ability to manage multiple records projects with limited supervision, including occasional travel.