HIMS Clerk-New Jersey Ave-Washington DC

Unity Health Care.; Washington (District of Columbia); On-site; USD 43,000 - 48,000; Full time

Job summary

Unity Health Care in Washington, DC, seeks a HIMS Clerk to support medical records, referrals, and specialty reports. You’ll work under the HIMS Supervisor to ensure timely processing and follow-up of patient records and communications with hospitals and providers.

This role requires strong organizational skills, familiarity with medical terminology, and experience with EMR systems. The position offers full-time hours in a patient-centered health system focused on accessible care.

Qualifications

• High school diploma or equivalent.
• At least one year of clinical office experience.
• Understanding of medical terminology.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Demonstrated ability to communicate with diverse populations.
• Proficiency with Microsoft Office Suite and other business software.
• Knowledge of electronic medical records is strongly preferred.

Responsibilities

• Screen, track, obtain, and maintain patient referrals and medical records to ensure specialty reports are reviewed.
• Monitor referrals identified for follow-up, including high-priority and urgent referrals.
• Serve as liaison between Unity Health Care, hospitals, and specialty providers to obtain reports and records.
• Use team-based communication strategies to support timely referral follow-up and closure.
• Contact patients regarding missed specialty appointments and assist with rescheduling in eCW.
• Fax patient medical records to specialty facilities as needed.
• Send notifications to providers regarding outstanding referrals and follow-ups.
• Document patient encounters and follow-ups using established processes, including the “3-10 Rule.”
• Send certified letters to patients when outreach attempts are unsuccessful.
• Ensure HIPAA compliance and confidential handling of patient information.
• Assign consultation reports to providers and follow up to ensure proper filing.
• Send alerts to providers about reports with alarm words indicating high-risk results.
• Update patient demographics as required.
• Maintain accurate fax inbox information and contacts; communicate changes to stakeholders.
• Manage fax inboxes by routing documents to the appropriate provider.
• Assist with population health outreach by phone.
• Review and assign medical record requests to DataFile Technologies for processing.
• Keep leadership informed of problems or concerns related to patient records.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Teamwork

Independent work

Proficiency with Microsoft Office

HIPAA compliance

Education

High school diploma or equivalent

Tools

DataFile Technologies

Electronic medical records systems

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HIMS Clerk-New Jersey Ave-Washington DC

Regular Full-Time Washington, DC, US

3 days ago Requisition ID: 3245

Salary Range: $20.62 To $23.20 Hourly

Job Title: HIMS Clerk
Location: Washington, DC
Organization: Unity Health Care
Employment Type: Full-Time

About Unity Health Care

Unity Health Care is committed to providing accessible, high-quality health care to individuals and families throughout the Washington, DC community. Our team works to improve the health and well-being of the communities we serve by providing comprehensive, patient-centered care.

Position Summary

Under the supervision of the HIMS Supervisor, the HIMS Clerk supports the coordination, tracking, processing, maintenance, and retrieval of patients’ medical records, referrals, and specialty consultation reports.

This position plays an important role in ensuring referrals and medical records are accurately processed, specialty consultation reports are received and reviewed by the appropriate providers, and patients are appropriately followed throughout the referral process. The HIMS Clerk works closely with providers, patients, hospitals, specialty practices, and internal departments to support timely and effective communication and continuity of care.

Key Responsibilities

• Screen, track, obtain, and maintain patient referrals and medical records to ensure specialty consultation reports are received and appropriately reviewed.


• Monitor referrals identified for follow-up, including high-priority and urgent referrals.


• Serve as a professional liaison between Unity Health Care, hospitals, and specialty providers to obtain consultation reports and medical records.


• Utilize team-based communication strategies to support timely referral follow-up and closure.


• Contact patients regarding missed specialty appointments, determine the reason for the missed appointment, and assist with rescheduling appointments in eCW.


• Fax patient medical records to specialty facilities as needed.


• Send notifications and T-Cons to providers regarding outstanding referrals and follow-up needs.


• Document patient encounters and follow-up activities using established processes, including the “3-10 Rule.”


• Send certified letters to patients when outreach attempts are unsuccessful.


• Ensure compliance with Unity Health Care HIPAA guidelines and the appropriate handling of confidential patient information.


• Assign consultation reports to the appropriate provider in a timely manner and follow up to ensure reports are reviewed and properly filed.


• Send alerts to providers regarding reports containing identified “alarm words” that may indicate potentially high-risk results.


• Update patient demographic and other information as required.


• Maintain accurate fax inbox information, phone numbers, and contacts; communicate with stakeholders regarding changes or improper utilization.


• Manage fax inboxes by assigning documents to the appropriate provider and ensuring timely processing and filing.


• Assist with population health management outreach to patients by phone.


• Review and assign medical record requests to DataFile Technologies for processing.


• Keep the Health Center Director, HIMS Supervisor, and providers informed of problems or concerns related to patient records.


• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.


• At least one year of clinical office experience.


• Understanding of medical terminology.


• Strong organizational and communication skills.


• Ability to work independently and effectively as part of a team.


• Demonstrated ability to communicate and work effectively with diverse populations.


• Proficiency with Microsoft Office Suite and other business software.


• Knowledge of electronic medical records is strongly preferred.

Why Join Unity?

• Make a meaningful contribution to the health and well-being of the Washington, DC community.


• Work in a collaborative, patient-centered health care environment.


• Support a diverse patient population and help improve continuity of care.


• Be part of a team committed to accessible and high-quality health care.


• Develop valuable experience in health information management, medical records, referrals, and clinical operations.