HIM Tech (cert)

Lutheran Health Network; Fort Wayne (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Lutheran Health Network is seeking a Health Information Management Sr Technician to ensure accuracy and accessibility of patient health records. The role supports coding, reimbursement, regulatory reporting, and EHR maintenance, while assisting with chart deficiencies and delinquency statistics in line with JC standards.

The position emphasizes accurate filing, diverse system maintenance, and collaboration with HIM leadership to improve documentation workflows.

Qualifications

• Strong knowledge of medical record workflows and regulatory compliance.
• Experience with chart deficiency processes and unbilled management.

Responsibilities

• Manages chart deficiency workflows and notifies providers of incomplete records.
• Processes and maintains medical records across health information systems.
• Ensures HIPAA and JC compliance and maintains confidentiality of patient information.

Education

RHIT

RHIA

Tools

EHR systems

Job description

Job Summary

The Health Information Management (HIM) Sr Technician is responsible for ensuring the accuracy, integrity, and accessibility of patient health records to support coding, reimbursement, physician chart completion, and regulatory compliance. This position plays a critical role in chart deficiency management, unbilled management, mandated registry reporting, and electronic health record (EHR) maintenance. The HIM Sr. Technician – also assists providers with medical record deficiencies, oversees suspension processes, and maintains delinquency statistics in accordance with state regulations, hospital policies, HIM procedures, and Joint Commission (JC) standards.

Essential Functions

• Manages chart deficiency workflows, including notifying and assisting providers with incomplete medical records, monitoring deficiencies, and ensuring compliance with hospital and regulatory guidelines.
• Processes unbilled accounts, supporting timely coding, reimbursement, and revenue cycle operations.
• Ensures accurate filing and maintenance of health records, filing documents in the electronic health record (EHR) system in a timely and organized manner.
• Oversees the suspension process for delinquent records, ensuring compliance with hospital medical staff rules, HIM policies, and regulatory requirements.
• Monitors and maintains delinquency statistics, generating reports and escalating concerns as needed to HIM leadership.
• Performs mandated registry reporting, such as tumor registry and Master Patient Index (EMPI) reconciliation, ensuring compliance with reporting requirements.
• Processes and maintains medical records across multiple health information systems, ensuring accuracy, completeness, and security.
• Assists HIM leadership with operational reports, audits, and quality improvement initiatives to enhance documentation workflows.
• Ensures compliance with HIPAA, Joint Commission (JC), and facility policies, maintaining the confidentiality and security of patient health information.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 1-2 years of experience in health information management, or healthcare- clerical support required
• Experience with chart deficiency management, EHR systems, regulatory reporting and revenue cycle workflows preferred

Knowledge, Skills and Abilities

• Strong understanding of medical record workflows, documentation requirements, and regulatory compliance.
• Knowledge of chart deficiency processes, provider suspension workflows, and unbilled management procedures.
• Proficiency in EHR systems, document management, and health information technology platforms.
• Strong organizational and problem-solving skills to ensure timely and accurate documentation.
• Effective communication and collaboration with providers, HIM leadership, and interdisciplinary teams.
• Ability to analyze, generate, and interpret HIM reports, including deficiency tracking and unbilled account monitoring.
• Attention to detail and ability to handle sensitive patient information with confidentiality and professionalism.

Licenses and Certifications

• RHIT - Registered Health Information Technician preferred or
• RHIA - Registered Health Information Administrator preferred