HIM Systems Analyst — Workflow & Data Insights Lead

Intermountain Health; Frankfort (KY); On-site; USD 42,705 - 67,502; Full time

Job summary

Intermountain Health seeks an HIM Systems Analyst to provide operational guidance and system support for the assigned region. The role designs, implements, and maintains HIM applications to meet business needs, and supports workflows and standards.

Responsibilities include documenting user requirements, analyzing processes, resolving ServiceNow tickets, and ensuring compliance with Health Information Management standards. Travel is required.

Qualifications

• Demonstrated experience with technical HIM or HIM Information Management required.
• Proficiency in computer skills including Microsoft Office, internet and email required.
• Ability to work in a fast-paced environment.
• Availability to travel is required.

Responsibilities

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows.
• Reviews system capabilities, workflow, and limitations.
• Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls.
• Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system.
• Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
• Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
• Ensures compliance with Health Information Management standards.

Skills

Interpersonal Skills

Problem-Solving

Critical Thinking

Organization

Data Analysis

HIM Software

Project Management

Detail Oriented

Workflow Process

Health Information Management

Education

Associate degree in Health Information Technology

Bachelor's degree in Health Information Management

RHIT/RHIA Certification

Tools

Microsoft Office

Job description

Intermountain Health seeks an HIM Systems Analyst to provide operational guidance and system support for the assigned region. The role designs, implements, and maintains HIM applications to meet business needs, and supports workflows and standards.

Responsibilities include documenting user requirements, analyzing processes, resolving ServiceNow tickets, and ensuring compliance with Health Information Management standards. Travel is required.