HIM Systems Analyst

Intermountain Health; Frankfort (KY); On-site; USD 42,705 - 67,502; Full time

Job summary

Intermountain Health seeks an HIM Systems Analyst to provide operational guidance and system support for the assigned region. The role designs, implements, and maintains HIM applications to meet business needs, and supports workflows and standards.

Responsibilities include documenting user requirements, analyzing processes, resolving ServiceNow tickets, and ensuring compliance with Health Information Management standards. Travel is required.

Qualifications

• Demonstrated experience with technical HIM or HIM Information Management required.
• Proficiency in computer skills including Microsoft Office, internet and email required.
• Ability to work in a fast-paced environment.
• Availability to travel is required.

Responsibilities

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows.
• Reviews system capabilities, workflow, and limitations.
• Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls.
• Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system.
• Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
• Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
• Ensures compliance with Health Information Management standards.

Skills

Interpersonal Skills

Problem-Solving

Critical Thinking

Organization

Data Analysis

HIM Software

Project Management

Detail Oriented

Workflow Process

Health Information Management

Education

Associate degree in Health Information Technology

Bachelor's degree in Health Information Management

RHIT/RHIA Certification

Tools

Microsoft Office

Job description

Job Description

This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions.

Essential Functions

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations.
• Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements.
• Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system
• Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
• Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
• Ensures compliance with Health Information Management standards.

Skills

• Interpersonal Skills
• Problem-Solving
• Critical Thinking
• Organization
• Data Analysis
• HIM Software
• Project Management
• Detail Oriented
• Workflow Process
• Health Information Management

Required Qualifications

• Demonstrated experience with technical HIM or HIM Information Management required.
• Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
• Demonstrated ability to work in a fast-paced environment.
• Availability to travel is required.

Preferred Qualifications

• Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified.
• RHIT/RHIA Certification..

Physical Requirements

• Sitting for long periods of time.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location

Key Bank Tower, Peaks Regional Office

Work City

Broomfield

Work State

Colorado

Scheduled Weekly Hours

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$31.01 - $48.84

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.