HIM Systems Analyst

Intermountain Healthcare Inc.; Boise (ID); Remote; USD 43,000 - 68,000; Full time

Job summary

Intermountain Health is seeking a HIM Systems Analyst to provide operational guidance and system support across the assigned Region. The role designs, implements, supports, and maintains HIM applications, workflows, and standards to meet business needs, leveraging data analysis to identify improvement opportunities.

The incumbent will collaborate with clinical and technical teams, ensure compliance with HIM standards, and drive process improvements in documentation management workflows.

Qualifications

• Demonstrated experience with technical HIM or HIM Information Management required.
• Demonstrated proficiency in Microsoft Office, internet and email required.
• Demonstrated ability to work in a fast-paced environment.
• Availability to travel is required.

Responsibilities

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows.
• Reviews system capabilities, workflow, and limitations.
• Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls.
• Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system
• Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
• Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
• Ensures compliance with Health Information Management standards.

Skills

Interpersonal Skills

Problem-Solving

Critical Thinking

Organization

Data Analysis

HIM Software

Project Management

Detail Oriented

Workflow Process

Health Information Management

Education

Associate degree in Health Information Technology

RHIT/RHIA Certification

Tools

Microsoft Office

Job description

Fully Remote

Key Bank Tower

Nevada Central Office

Full time

R177483

Job Description:

This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions.

Essential Functions

• Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations.
• Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements.
• Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system
• Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
• Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
• Ensures compliance with Health Information Management standards.

Skills

• Interpersonal Skills
• Problem-Solving
• Critical Thinking
• Organization
• Data Analysis
• HIM Software
• Project Management
• Detail Oriented
• Workflow Process
• Health Information Management

Required Qualifications

• Demonstrated experience with technical HIM or HIM Information Management required.
• Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
• Demonstrated ability to work in a fast-paced environment.
• Availability to travel is required.

Preferred Qualifications

• Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified.
• RHIT/RHIA Certification..

Physical Requirements

• Sitting for long periods of time.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Key Bank Tower, Nevada Central Office

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$31.01 - $48.84

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!