HIM Specialist I

TALENT Software Services; Saint Paul (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

TALENT Software Services in Saint Paul, MN, is seeking a Records Processor to manage protected health information (PHI) across formats. You will handle record maintenance, storage and retrieval, scanning, indexing, and analysis while ensuring compliance with federal and state standards and accrediting guidelines.

The role requires attention to detail, teamwork, and reliable communication with internal and external customers to fulfill requests and resolve access issues.

Responsibilities

• PHI processing across formats per standards.
• Record maintenance, storage, and retrieval.
• Scanning and indexing of records.
• Record analysis and deficiency reporting.
• Process requests for records from internal and external customers.

Job description

This position is responsible for all aspects of processing protected health information (PHI) in all formats. This includes, but is not limited to:

• Record maintenance


• Record storage and retrieval


• Scanning and indexing


• Record analysis


• Deficiency reporting


• Processing of requests for records from both internal and external customers

This role requires a professional attitude in the execution of all duties, along with knowledge of and conformance with federal, state, and accrediting agency standards. Specific duties are determined by the work setting or patient population served. However, in all positions, serving patients with challenging and complex conditions requires a concentration of specialized staff able to work in highly coordinated teams. We organize work around each patient's condition, which requires staff at multiple levels and across many departments to exhibit exceptional teamwork qualities, including communicating efficiently and effectively and adopting the behaviors required for high-functioning integrated teams.

Skills

Level I:

• Communicates with all departments and staff in a professional manner.


• Responds to customer requests promptly and appropriately, following up when necessary to ensure customer needs are met.


• Utilizes all available resources (technology/people) to optimize the patient experience.


• Completes work timely and meets quality expectations.


• Serves as a resource for the care team to resolve access to patient records concerns or needs.


• Is knowledgeable about release of information (ROI), scanning, indexing, and deficiency management processes.


• Effectively prioritizes work based on need and timing, including scanning of records related to upcoming appointments.


• Consistently follows all current department and organizational guidelines and workflows.


• Utilizes critical thinking skills to identify errors in patient medical records, identify any duplication, and take corrective actions to avoid errors in the medical record.


• Demonstrates high attention to detail and uses appropriate tools to ensure all patient information is accurate.


• Demonstrates accuracy in sorting, scanning, indexing, and analysis.

Schedule Notes

Hours are typically Monday through Friday, 8:0 AM - 4:30 PM. Potential adjustments can be discussed during interviews.