HIM Specialist

Remote Jobs; Chicago (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Wellness programs

Job summary

Huron is seeking a dedicated HIM Document Scanning & ROI Analyst to support the release of information and maintain the integrity of the EHR in a HIPAA-compliant environment. You will reconcile records, index documents, and ensure data quality while delivering excellent service to patients and providers.

Across departments, you will manage ROI requests, handle subpoenas and legal requests, and contribute to process improvements with a focus on accuracy, turnaround time, and confidentiality.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in Health Information Management, medical records, document imaging, or similar healthcare setting.
• Proficiency with basic computer applications and data entry.
• Knowledge of HIPAA privacy and security regulations.
• Strong organization, communication, and customer service skills.
• Ability to prioritize work and manage multiple tasks in a fast-paced environment.
• Ability to work independently and collaboratively.

Responsibilities

• HIM Document Scanning & Record Reconciliation: reconcile records, collect discharged records, follow up on missing documents, scan and index into the EHR.
• Release of Information (ROI): process requests in compliance with HIPAA, retrieve records, validate authorizations, and manage subpoenas and legal requests.
• Customer Service & Operational Support: provide service to patients, providers, and internal stakeholders; answer inquiries and support projects.
• Compliance & Quality: protect PHI, adhere to regulations, maintain accuracy and turnaround times.

Skills

HIPAA privacy and security

Organization

Communication

Customer service

Multi-tasking

Independent and collaborative work

Education

Associate degree or higher

RHIT or RHIA certification

Tools

EHR systems

Job description

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change.

To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Huron Managed Services (HMS) serves as the Revenue Cycle Managed Services partner for Hutchinson Regional Healthcare System, providing operational expertise and support across key health information and revenue cycle functions. The HIM ROI Document Scanner plays a critical role in ensuring the timely, accurate, and compliant management of patient health information.

This position is responsible for the preparation, scanning, indexing, reconciliation, and release of health records while maintaining strict confidentiality and compliance with HIPAA, state, and federal regulations. The role supports the integrity of the electronic health record (EHR), facilitates timely Release of Information (ROI) requests, and provides exceptional customer service to patients, providers, staff, and external stakeholders.

HIM Document Scanning & Record Reconciliation

• Reconcile patient records and supporting documentation.
• Collect discharged records and loose documents from assigned departments.
• Follow up on missing records and documentation.
• Prepare, scan, and index patient records into the EHR.
• Validate image quality, patient identification, and document accuracy.
• Maintain productivity and quality standards for document processing.

Release of Information (ROI)

• Process medical record requests in compliance with HIPAA and regulatory requirements.
• Retrieve electronic and paper records for authorized release.
• Validate authorizations and supporting documentation.
• Process requests from patients, providers, payers, attorneys, auditors, and other approved parties.
• Manage subpoenas, court orders, and legal requests.
• Communicate authorization requirements to requestors when needed.
• Enter, track, and maintain ROI requests in designated systems.
• Scan and attach ROI documentation to the patient record.
• Escalate unusual or sensitive requests appropriately.

Customer Service & Operational Support

• Provide exceptional customer service to patients, providers, and internal stakeholders.
• Serve as a point of contact for HIM-related inquiries.
• Answer department phone calls and assist visitors.
• Support departmental projects and process improvement initiatives.
• Assist with additional HIM functions as assigned.

Compliance & Quality

• Protect the confidentiality and security of PHI.
• Adhere to HIPAA, state, federal, and organizational requirements.
• Follow established HIM, ROI, and document management policies.
• Support quality assurance and continuous improvement efforts.
• Maintain accuracy, compliance, and turnaround time standards.

Required Qualifications

• High school diploma or equivalent.
• 2+ years of experience in Health Information Management, medical records, document imaging, or a related healthcare setting.
• Proficiency with basic computer applications and data entry.
• Knowledge of HIPAA privacy and security regulations.
• Strong organization, communication, and customer service skills.
• Ability to prioritize work and manage multiple tasks in a fast-paced environment.
• Ability to work independently and collaboratively.

Preferred Qualifications

• Associate degree or higher.
• Experience with Release of Information (ROI) processes.
• Experience with electronic health record (EHR) systems.
• Knowledge of medical terminology.
• RHIT or RHIA certification.

The estimated hourly range for this job is $19.23 - $25.93. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual rate paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level

Analyst

Country

United States of America