HIM Records & Privacy Specialist

Northcountryhomehealth Hospice; Lancaster (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Northcountryhomehealth Hospice is seeking a Health Information Management (HIM) specialist to assemble, monitor and file patient information in the electronic health record in line with HIM policies. The role requires HIPAA compliance, experience with birth certifications, and maintaining the Master Patient Index.

Education options include HS Diploma, GED, or AHIMA/AAPC certification. 1–2 years in HIM or clerical work and familiarity with EMR workflows are preferred.

Qualifications

• Education: HS Diploma, GED or AHIMA/AAPC certification.
• Experience in HIM or clerical role; 1–2 years preferred.
• Familiarity with EMR workflows and HIPAA/privacy requirements.

Responsibilities

• Maintain MPI integrity and reconcile discrepancies.
• Notify HIM Manager and Privacy Officer of incidents.
• Upload and organize patient records in EMR; perform quality checks.
• Produce deficiency reports and monitor completion.
• Respond to Patient Portal queries (enrollment, password reset).
• Submit electronic birth certifications per NH Vital Records software.
• Maintain HIPAA compliance in information requests and disclosures.
• Process requests for release of information per NH and federal laws.
• Collaborate with colleagues to handle sensitive situations fairly.
• Receive and route new patient packets; monitor fax inbox.
• Handle warrants/subpoenas, guardianship and personal representative requests.
• Handle routine duties and uphold facility standards.

Skills

HIM knowledge

HIPAA compliance

Documentation

EMR/EHR

Attention to detail

Multi-tasking

Education

HS Diploma

GED

AHIMA/AAPC certification

Tools

EMR workflows

Job description

Northcountryhomehealth Hospice is seeking a Health Information Management (HIM) specialist to assemble, monitor and file patient information in the electronic health record in line with HIM policies. The role requires HIPAA compliance, experience with birth certifications, and maintaining the Master Patient Index.

Education options include HS Diploma, GED, or AHIMA/AAPC certification. 1–2 years in HIM or clerical work and familiarity with EMR workflows are preferred.