HIM Operations Specialist I

Advocate Health; Oregon; Hybrid; USD 29,000 - 43,000; Full time

Job summary

Advocate Health is seeking a remote Records Indexing Specialist to process external records, route them to clinicians, and ensure correct EHR documentation. You will work 40 hours per week, Tuesday through Saturday, 2pm–10:30pm, with rotating holidays. Strong attention to detail and HIPAA knowledge are essential.

Typically 0–1 year healthcare experience is expected. Proficiency with Epic, OnBase, and Microsoft Office helps you succeed in a fast-paced, compliant environment while supporting

Qualifications

• Proficient computer and keyboarding skills with the ability to learn new software.
• Attention to detail and accuracy with frequent interruptions.
• Prioritize workload and work under pressure in a fast-paced environment.
• Ability to work independently with minimal supervision while maintaining quality.
• Collaborate effectively in a diverse team; communicate clearly.
• Safeguard PHI and have basic HIPAA knowledge.

Responsibilities

• Accurately upload/index outside records using applicable software.
• Route documentation to clinicians and assign correct EHR data.
• Incorporate documentation from multiple sources into the EHR per procedures.
• Identify missing documentation and assign deficiencies per regulations.
• Provide support and education to clinicians on record completion.
• Collaborate with data integrity to ensure error correction and quality reviews.
• Ensure scanned documents are clear and readable for end-users.
• Serve as the point of contact for record completion support.

Skills

High attention to detail

Prioritize workload

Independent work

Team collaboration

Strong communication

PHI safeguarding knowledge

HIPAA knowledge

Education

High School Graduate or Equivalent

Tools

Epic

OnBase

Solarity

Microsoft Office

Teams

Job description

Department

10450 Enterprise Revenue Cycle - HIM Ops Document Management Acute: WI/IL

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details / Additional Information

Remote Position

Tuesdays - Saturdays

2pm - 10:30pm

Rotating Holidays

Hiring Manager - Linda Ho

Pay Range

$20.80 - $31.20

Major Responsibilities

Accurately upload/Index outside records using applicable software, routing documentation to the clinician as appropriate. Creates or selects the appropriate patient, encounter, and/or order while assigning the correct document type and description when indexing into the EHR.
Incorporates internal and external clinical documentation from various electronic and paper sources via applicable software work queues, rounding, eDelivery or importing into the EHR according to HIM procedures while meeting established benchmarks for quality, accuracy, and productivity. Applies knowledge of medical terminology and nomenclature to accurately identify documentation needs based on patient service areas and level of service provided.
Anlayses the content of the medical record for missing documentation and signatures and assign/edit medical record deficiencies by the responsible provider into the chart management system according to State and Federal regulations, such as Det Norski Veritas (DNV) or The Joint Commission (TJC), Centers for Medicare and Medicaid (CMS), all Medical Staff Bylaws and organizational policies. Provides support and education to clinicians regarding record completion activities.
Applies knowledge of medical terminology and nomenclature to accurately identify documentation needs based on patient service areas and level of service provided.
Collaborates with Data integrity or other functional areas to ensure errors in documentation discovered are communicated for Chart Correction. Notifies appropriate leadership for quality review and privacy investigation.
Ensures clarity, legibility, and position of the scanned documents are readable by the end-user or indicates best quality.
Serves as point of contact for record completion support for clinicians and other providers.

Licensure, Registration, and/or Certification Required

None Required.

Education Required

High School Graduate or Equivalent

Experience Required

Typically requires 0-1 years of experience in healthcare.

Knowledge, Skills & Abilities Required

• Proficient computer and keyboarding skills with the ability to learn new computer software systems such as Epic, OnBase, Solarity, Microsoft Office, and legacy archives, and electronic communication and meeting platforms such as Teams.
• High attention to detail and accuracy with frequent interruptions.
• Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.
• Ability to work independently and make decisions with minimal supervision while maintaining quality and productivity standards.
• Works collaboratively in a diverse team environment with openness and respect to learn, create and problem solve.
• Ability to adapt to a fast-paced environment and transition to switching tasks without issue while maintaining quality and accuracy.
• Ability to learn when receiving constructive feedback by leadership or peers and taking personal ownership for success.
• Strong interpersonal and communication skills.
• Ability to safeguard protected health information (PHI) and basic knowledge of HIPAA.

Physical Requirements and Working Conditions

• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.
• Sits most of the workday.
• Ability to perform repetitive functions and hand movements in a normal office environment.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.; please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.