HIM Coordinator (3rd Shift)

FirstHealth of the Carolinas; Pinehurst (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

FirstHealth of the Carolinas is seeking a HIM Coordinator for the third shift to coordinate and maintain critical daily workflows in the HIM department. You will investigate and resolve high-priority issues, support staff, and assist with production tasks to ensure timely and accurate chart processing, indexing, uploading, and workflow queue management.

The ideal candidate has an associate degree in Health Information Management or equivalent EMR/IT training, at least two years of health

Qualifications

• Associate degree in Health Information Management or equivalent EMR/IT training and/or experience preferred.
• A minimum of two (2) years' experience in a health information management or information systems setting with solid working knowledge of key health information functions and workflows.
• Preference to RHIA or RHIT credentials.

Responsibilities

• Coordinate and maintain critical daily HIM workflows for third shift.
• Investigate and resolve high-priority HIM issues during the shift.
• Assist with production work and backlogs to ensure timely completion of priorities.
• Support staff and maintain continuity of operations and service excellence during off-shift coverage.

Skills

EMR documentation

Deadline prioritization

Time management

Customer service

AIDET concepts

Attention to detail

Communication skills

Critical thinking

Education

Associate degree in Health Information Management or equivalent EMR/IT training

Job description

Overview

The HIM Coordinator (3rd Shift) is responsible for coordinating and maintaining critical daily workflows for third shift and independently investigate, resolve, and manage high-priority HIM issues during the shift. Additionally coordinator must maintain a hands-on role in daily operations, assisting with production work, resolving workflow backlogs, and performing operational tasks as needed to ensure critical shift priorities are completed accurately and within established timeframes. The HIM Coordinator actively supports staff, addresses barriers to workflow completion, and assists wherever necessary to maintain continuity of operations and service excellence during off-shift coverage.

Responsibilities

The HIM Coordinator is responsible a comprehensive knowledge and understanding of EMR documentation and related workflows as needed to investigate and manage priority workflow issues on their designated shift effectively and independently. This may include chart documentation corrections, documentation upload errors and assisting to ensure critical shift priorities are consistently completed within required timeframes. The HIM Coordinator is also responsible for working designated Electronic Medical Record (EMR) documentation follow-up queues, In Basket follow-up messages, upload errors and related tasks during their assigned shift.

Qualifications

Associate degree in Health Information Management or equivalent EMR/IT training and/or experience preferred. A minimum of two (2) years' experience in a health information management or information systems setting with solid working knowledge of key health information functions and workflows. Demonstrated working or educational knowledge of EMR documentation requirements with hands on experience in an EMR environment including indexing, uploading, linking and otherwise resolving documentation upload errors and issues. Preference to RHIAs or RHITs.

Additional Skills

• Excellent written and verbal communication skills as demonstrated by job performance.
• Proven ability to prioritize deadlines and effectively complete tasks independently and with minimal direction.
• Time management and customer service orientation, utilization of AIDET concepts.
• Consistent ability to deal with short-term deadlines in a positive, professional, and organized manner.
• Ability to perform production-oriented work under pressure with ongoing time constraints.
• Excellent critical thinking skills and attention to detail required.
• Must understand and be able to efficiently monitor all general duties including prepping, scanning, basic indexing functions, and workflow queues.
• Knowledge of DNV and other regulatory agency chart documentation requirements.