Hilton Garden Inn Huntsville South Redstone Arsenal - Front Desk Agent

Aimbridge Hospitality; Huntsville (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Front Desk Agent for their Hilton Garden Inn Huntsville South Redstone Arsenal location. This entry-level position focuses on delivering exceptional guest service, managing front desk operations, and ensuring a welcoming environment. Candidates should possess strong communication and multitasking skills, with a high school diploma preferred. Join a supportive team dedicated to providing top-notch guest experiences and enjoy competitive benefits.

Benefits

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• Experience in a hotel or related field preferred.

Responsibilities

• Provide outstanding service to guests.
• Effectively convey information and address guest inquiries.
• Manage multiple tasks efficiently.

Skills

Customer Service Excellence

Communication

Problem-Solving

Multitasking Ability

Financial Skills

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join to apply for the Hilton Garden Inn Huntsville South Redstone Arsenal - Front Desk Agent role at Aimbridge Hospitality

15 hours ago Be among the first 25 applicants

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

Join Our Team as a Front Desk Agent!

Key Skills/Responsibilities

1. Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
2. Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
3. Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
4. Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
5. Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Near Redstone Arsenal and downtown Huntsville. Off Memorial Parkway, we're 15 minutes from Redstone Arsenal headquarters. Downtown Huntsville and Von Braun Center events are five miles away, while both the U.S. Space & Rocket Center and Huntsville Botanical Garden are within eight miles of our door. Enjoy our 24-hour fitness center and heated indoor pool.

At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x

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