Hilton Beachfront Resort and Spa- Front Desk Associates

Crestview Management, LLC; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company, Crestview Management, LLC, is seeking Front Desk Associates for the Hilton Beachfront Resort and Spa. This role involves providing exceptional customer service, managing guest check-ins, and collaborating with hotel staff to ensure guest satisfaction. Ideal candidates will be friendly, outgoing, and possess strong communication skills, with an understanding of hospitality dynamics.

Qualifications

• Prior experience in customer service or hospitality preferred.
• Ability to multitask and work in a fast-paced environment.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet guests and check them into their rooms.
• Assist guests with any needs or requests during their stay.
• Handle cash and credit card transactions accurately.

Skills

Customer Service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Hilton ONQ system

Job description

Position:Hilton Beachfront Resort and Spa- Front Desk Associates

Location: Hilton Head Island, SC

Job Id:526-05

# of Openings:5

Front Desk Associates

Hilton Beachfront Resort and Spa

Location: Hilton Head Island, SC, 29928

Job Description

The Hilton Beachfront Resort and Spa is seeking Front Desk Associates to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.

Responsibilities

• Greet guests and check them into their rooms
• Answer phone calls and respond to guest inquiries
• Assist guests with any needs or requests they may have during their stay
• Handle cash and credit card transactions accurately and efficiently
• Maintain a clean and organized front desk area
• Collaborate with other hotel staff to ensure guest satisfaction

Requirements

• High school diploma or equivalent
• Prior experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficient in Microsoft Office and other computer programs.
• Flexible schedule, including weekends and holidays.
• Experience in Hilton ONQ system will be an added bonus.

If you are a friendly and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity at the Hilton Beachfront Resort and Spa.