Hilton Beachfront Resort and Spa- Front Desk Associates

Crestview Management, LLC; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is looking for enthusiastic Front Desk Associates to join their team at a premier resort. In this role, you will provide exceptional customer service, ensuring every guest feels welcomed and valued. Your responsibilities will include checking guests in, responding to inquiries, and collaborating with staff to enhance guest experiences. If you thrive in a fast-paced environment and have a passion for hospitality, this opportunity offers a chance to make a significant impact on guests' stays. Join a dynamic team where your contributions are recognized and valued!

Qualifications

• Prior experience in customer service or hospitality preferred.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet guests and check them into their rooms.
• Collaborate with other hotel staff to ensure guest satisfaction.

Skills

Customer Service

Communication Skills

Multitasking

Interpersonal Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Hilton ONQ System

Job description

The Hilton Beachfront Resort and Spa is seeking Front Desk Associates to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.

Responsibilities

• Greet guests and check them into their rooms
• Answer phone calls and respond to guest inquiries
• Assist guests with any needs or requests they may have during their stay
• Handle cash and credit card transactions accurately and efficiently
• Maintain a clean and organized front desk area
• Collaborate with other hotel staff to ensure guest satisfaction

Requirements

• High school diploma or equivalent
• Prior experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficient in Microsoft Office and other computer programs.
• Flexible schedule, including weekends and holidays.
• Experience in Hilton ONQ system will be an added bonus.

If you are a friendly and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity at the Hilton Beachfront Resort and Spa.