HIL Clinical Lab Coordinator.

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Vanderbilt University Medical Center’s HLA Lab is seeking a detail‑oriented team member to coordinate communication between transplant teams and the Lab. The role requires experience with EPIC, HistoTrac, Unet, and NMDP software, and a solid foundation in HLA laboratory operations.

You will maintain UNOS/NMDP forms, support crossmatches, and participate in patient and donor selection meetings. Strong organizational, written and oral communication skills, plus 3–5 years HLA lab experience, are

Qualifications

• Bachelor’s degree required; 3–5 years of HLA laboratory experience preferred.
• Experience using EPIC, HistoTrac, Unet and NMDP software is essential.
• Excellent organizational, oral and written communication skills.

Responsibilities

• Maintain communication with transplant programs via phone, email and TEAMS.
• Respond to inquiries, track results status and update UNOS/NMDP forms.
• Support HIL testing, analysis, review, signoff and reporting.
• Assist in QC and PT reviews and document adherence to procedures.
• Participate in patient/donor selection meetings as needed.

Skills

Communication

Organizational skills

Documentation

Teamwork

Education

Bachelor's (Required)

Tools

EPIC

HistoTrac

Unet

NMDP

Job description

Discover Vanderbilt Health :With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world‑class care to the people of the Mid‑South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniquenesscelebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

HLA Lab

Job Summary:

This position is responsible for communication between HIL and Transplant Teams Regarding Patient Samples, orders, Results, and Reports. This position should demonstrate appropriate experience and knowledge to utilize EPIC, HistoTrac, Unet, and NMDP, and other Histocompatibility Lab software.

Excellent organizational, oral and written communication skills, and 3-5 years of HLA Laboratory Experience required.

.

KEY RESPONSIBILITIES

• Maintains communication with the transplant Program via Phone/email/TEAMS
• Ensure that all testing and sample related questions are followed up and resolved.
• Responds to inquiries regarding Result status
• Maintains UNOS Active waitlist in HistoTrac
• Maintains NMDP form submission for form 22/form 117
• Maintains communication with Biotouch,and monitor the monthly waitlist batch upload.
• Assist in maintaining UNOS Database for TIEDI, Unacceptable updates, and HLA verification.
• Assist in maintaining NKR database for Unacceptable listing, and HLA Typing entering or verifying
• Assist in ordering and reporting virtual crossmatches.
• Contribute to HIL test Analysis, Review, signoff, and Reporting.
• Contribute to QC and PT reviews, and proper documentation.
• Participate in patient/ Donor selection meetings as needed.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Data Analysis: Possesses sufficient fundamental proficiency to successfully demonstrate data analysis in practical data analysis applications of moderate difficulty. Navigates within established technology environments to locate, validate, extract, and format data for data analysis. Able to modify and run queries and standard reports from data tools and provide to users. Can identify data values and data sources. Is familiar with data modeling. Can interview business customers to elicit data requirements and understand the relationships between data items.
• Quality Assurance: Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating, and monitoring standards for quality and excellence. Demonstrates the ability to work on and improve a current business process, product, or service.
• Equipment Maintenance: Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient.
• Diagnostic Testing: Demonstrates proficiency of diagnostic testing in practical applications. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results.
• Mentoring & Coaching : Constructively trains and mentors others by providing positive direction and feedback. Has provided constructive suggestions to improve a situation. Knows how to remove roadblocks to success and always avoids judgments. Makes a concerted effort to pass on experiences and job information that can be learned easily.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid‑South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Medical Laboratory Act - Tennessee, Medical Laboratory Scientist - American Society for Clinical Pathology (ASCP), Medical Technologist - American Medical Technologists (AMT)

Work Experience:

Relevant Work Experience

Experience Level :

Less than 1 year

Education:

Bachelor’s (Required)

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which mayinclude health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed tofosteringan environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.