Hiker - PM

InterPark LLC; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Part time

Job summary

InterPark LLC in Philadelphia is seeking a hiker/parking attendant to park customer vehicles entering the facility and retrieve them on exit.

Responsibilities include maneuvering cars in underground and surface areas, ensuring safety, and delivering strong customer service while following security procedures. The role may involve cashier tasks or light maintenance based on location and shift needs.

Qualifications

• Must be able to drive both automatic and manual transmission vehicles.
• Math skills sufficient to calculate time and money.
• Must understand verbal instructions and act accordingly in a timely manner.

Responsibilities

• Park vehicles in confined underground facilities, surface lots, and up/down steep ramps.
• Return to work stations quickly to maintain optimal customer flow.
• Handle each vehicle with care and follow all safety precautions.
• Remain vigilant for unusual or potentially threatening activity and inform management.
• Monitor work area and property for safety and security.
• Report accidents, hazards or maintenance needs to a manager immediately.
• Recognize dangerous situations and respond safely and effectively.
• Participate in all safety and security trainings within the market.
• Provide outstanding customer service by addressing needs, questions, or complaints promptly.
• May assist customers in and out of vehicles and perform cashier or light maintenance duties as needed.
• Depending on location, may operate a man lift.

Skills

Drive auto & manual

Math skills

Verbal instructions

Education

High School Diploma or GED

Job description

Job Summary

A hiker/parking attendant is responsible for parking customer’s vehicles when they enter the facility and retrieving customer’s vehicles when they exit the facility.

Essential Functions

• Drives, maneuvers, and parks automatic and stick shift cars in confined, underground facilities, surface lots, and up and down steep parking ramps.
• Returns to work stations quickly so as to facilitate optimal customer flow.
• Handles each vehicle with care and attention, and follows all facility safety precautions.
• Remain vigilant for anything unusual or potentially threatening and inform management immediately.
• Monitor work area and property for safety and security.
• Reports any accidents, hazards or maintenance requirements, and the presence of any suspicious individuals or activities immediately to a manager.
• Recognize potentially dangerous situations and respond in the safest and most effective manner.
• Participate in all safety and security trainings within the market.
• Provides outstanding customer service by responding to customer needs, questions, and problems and/or complaints as quickly and efficiently as possible.
• May assist customers in and out of vehicle.
• Depending on location needs, may be required to perform cashier duties or light garage/lot maintenance duties.
• Depending on location, may have to ride/operate man lift.

Required Qualifications

• Must know how to and be able to drive automatic and manual transmission passenger vehicles.
• Possess math skills sufficient to calculate time and money.
• Must be able to understand verbal instructions and act accordingly in a timely manner.

Eligibility Requirements

• • Must have unrestricted authorization to work in US.
  • Must be at least 18 years old.
• Valid driver’s license; depending on location, may require a valid driver’s license from the state in which the employee works.
  • Must be able to pass a basic math skills test as part of the selection process.
  • Must be willing to submit to a drug, background investigation and MVR/Driving Record check as part of the selection process.
  • Must be willing to work in a parking garage/location in the (Philadelphia, PA) area.
  • Must be willing and able to work outdoors and be exposed to all types of weather elements.
  • Must be able to stand for extended periods of time.
  • Must be able to walk to or move to assist customers in a timely manner. In some cases, must be able to travel up and down parking garage ramps in order to assist customers and address garage issues.
  • Must be willing to the following schedule: Thursday - Sunday 3 pm to 11 pm

Preferred Qualifications

• High School Diploma or GED.
• Professional experience parking cars or working as a valet attendant.
• Prior customer service industry experience.
• Possess excellent communication skills in order to facilitate interactions with co-workers, superiors, and customers.
• Possess strong time management skills and ability to perform in a fast-paced environment with high customer volume.
• Positive attitude and strong customer focus.
• Ability to grasp, push, scoop, and lift up to 50 pounds as needed.