Highway Patrol Dispatcher

Ohio Department of Public Safety; Franklin (OH); On-site; USD 54,000 - 63,000; Full time

Job summary

The Ohio Department of Public Safety is seeking a Highway Patrol Dispatcher to manage communications at multiple dispatch centers. The role includes transmitting law enforcement information, maintaining logs, and assisting the public in various situations. Applicants must meet minimum educational and experience requirements, highlighting skills in dispatch and customer service.

Qualifications

• Must clear minimum qualifications through experience and education.
• Requires 1 course or 3 months of experience in typing and customer service.
• Valid Ohio Class 'D' Driver License is required.

Responsibilities

• Receives and transmits radio communications.
• Operates law enforcement automated data systems.
• Responds to calls for public assistance.

Skills

Adaptability

Attention to Detail

Customer Focus

Dispatch

Education

High school diploma or GED equivalent

Job description

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Ohio Department of Public Safety - Ohio State Highway Patrol

Report in location: Multiple dispatch centers

Work hours: Rotating Shifts - 24 hours/day

THIS POSTING IS FOR APPLICANTS TO APPLY TO BE PLACED IN A POOL OF CANDIDATES TO BE CONSIDERED FOR CURRENT AND FUTURE POSSIBLE OPENINGS AT THE LOCATIONS NOTED.

APPLICANTS MUST CLEARLY DEMONSTRATE HOW THEY MEET MINIMUM QUALIFICATIONS THROUGH EDUCATION AND WORK EXPERIENCE.

What You'll Do As a Dispatcher

• Receives and transmits radio communications and inputs information into Computer Aided Dispatch (CAD) system dispatching law enforcement and other state agencies and equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security.
• Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages.
• Interprets messages received & routes the information to the appropriate person.
• Maintains radio log.
• Prepares & types reports and correspondence.
• Maintains proper files for correspondence and reports.
• Receives and records telephone calls.
• Responds to calls for service from the public (e.g., crashes, disabled vehicles, OVI).
• Provides information &/or directions.
• Greets and assists visitors to the patrol facility.
• Provides liaison services to the area communities & to the other public service agencies.
• Performs other related duties as required.
  
  

FOR ADDITIONAL INFORMATION OR QUESTIONS PLEASE CONTACT [e-mail].

High school diploma or GED equivalent; reading, writing & speaking English; 1 course or 3 mos. exp. in typing, operating a personal computer & word processing; 1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult situations.

• Or equivalent of Minimum Class Qualifications For Employment noted above.
  
  

Agency Preferred Qualifications

Knowledge of law enforcement procedures; 6 mos. exp. in public relations; 12 mos. exp. in operation of computer. Valid Ohio Class "D" Driver License.

Job Skills: Dispatch

Technical Skills: Dispatch

Professional Skills: Adaptability, Customer Focus, Attention to Detail

Organization

Public Safety

Agency Contact Name and Information

Greg Hoseus [e-mail]

Unposting Date

Ongoing

Primary Location

United States of America-OHIO-Franklin County

Other Locations

United States of America-OHIO-Erie County, United States of America-OHIO-Wayne County, United States of America-OHIO-Miami County, United States of America-OHIO-Athens County, United States of America-OHIO-Guernsey County, United States of America-OHIO-Delaware County, United States of America-OHIO-Richland County, United States of America-OHIO-Portage County, United States of America-OHIO-Cuyahoga County, United States of America-OHIO-Clermont County, United States of America-OHIO-Fairfield County, United States of America-OHIO-Madison County, United States of America-OHIO-Crawford County, United States of America-OHIO-Wood County, United States of America-OHIO-Stark County, United States of America-OHIO-Medina County, United States of America-OHIO-Clinton County, United States of America-OHIO-Tuscarawas County, United States of America-OHIO-Van Wert County, United States of America-OHIO-Montgomery County, United States of America-OHIO-Scioto County, United States of America-OHIO-Belmont County, United States of America-OHIO-Jackson County, United States of America-OHIO-Warren County, United States of America-OHIO-Columbiana County, United States of America-OHIO-Clark County, United States of America-OHIO-Hancock County, United States of America-OHIO-Trumbull County, United States of America-OHIO-Mahoning County

Compensation

$26.25 per hour

Schedule

Full-time

Work Hours

Rotating Shift

Classified Indicator

Classified

Union

OSTA

Primary Job Skill

Dispatch

Technical Skills

Dispatch

Professional Skills

Adaptability, Attention to Detail, Customer Focus

Agency Overview

About Us:

Our Mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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