Highland Park/Brownstown IT Manager

Magna International; Highland Park (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Magna Exteriors is seeking an IT Infrastructure Lead to supervise Level 1 and 2 IT Technicians and to own daily IT operations for production‑critical systems at the Highland Park site, with collaboration to the Brownstown facility. You will act as the on-site escalation point, drive improvements, and ensure security practices are followed.

You will oversee server and database platforms, coordinate maintenance windows, and work with Systems Administrators and Network Engineers to keep production

Qualifications

• Directly supervise Level 1 and Level 2 IT Technicians.
• Own daily IT operational stability for production-critical systems.
• Act as the primary on-site escalation point during plant-impacting IT incidents.
• Ensure production-critical server and database platforms remain available.

Responsibilities

• Lead IT Operations and Plant Support activities in Highland Park and Brownstown facilities.
• Maintain change management and security practices across site systems.
• Collaborate with Systems Administrators and Network Engineers to ensure reliable infrastructure.

Skills

People leadership

IT operations

Security & ITGC/SOX

Incident management

Vendor/Stakeholder coordination

Team mentoring

Change management

Network/Server administration

Tools

Hyper-V

VMware

Windows Server

Active Directory

SQL Server

Job description

Job Responsibilities

Leadership & People Management

• Directly supervise Level 1 and Level 2 IT Technicians.
• Directly supervise the Network Engineer, who reports to this position.
• Assign daily work, manage schedules, and ensure appropriate coverage for plant operations.
• Mentor, coach, and develop technicians to improve technical capability and operational maturity.
• Provide performance feedback aligned with Norplas expectations and IT standards.
• Ensure technicians follow documented procedures, escalation paths, and security practices.
• Ensure security KPIs and helpdesk KPIs are achieved.
• Implement Mafact best practices.
• Escalate issues as needed to the Enterprise Operations and Technology Manager.

IT Operations & Plant Support

• Own daily IT operational stability for production‑critical systems.
• Act as the primary on‑site escalation point during plant‑impacting IT incidents.
• Prioritize IT work based on production impact, safety, and business risk.
• Maintain an open issues list and drive continuous improvement initiatives.
• Escalate systemic risks, recurring issues, or major incidents to IT leadership as appropriate.
• Supervise hardware and system upgrades, ensuring change management processes are followed in a production environment.
• Ensure production-critical server and database platforms remain available, coordinating maintenance windows and remediation with the infrastructure team.
• Collaborate with Systems Administrators and Network Engineers to ensure facility infrastructure operates reliably and issues are identified, escalated, and resolved effectively.
• Facilitate standardized help desk activities.
• Perform other duties as assigned.

Infrastructure & Systems Support

• Support and oversee enterprise virtualized environments (Hyper‑V/VMware) hosting production‑critical workloads.
• Support Windows Server, Active Directory, SQL Server, and associated infrastructure.
• Document and manage enterprise systems including servers, PCs, virtual machines, and critical data systems.
• Ensure patching, backups, and system hygiene are executed consistently.
• Support plant‑floor IT systems, including MES workstations and related infrastructure, following approved procedures.
• Ensure networking standards meet Magna requirements.

Security & Compliance

• Ensure the site adheres to IT General Controls (ITGC), Sarbanes‑Oxley (SOX), and TISAX requirements.
• Support internal and external audits, remediate findings, and maintain required evidence and documentation.
• Enforce IT security policies, access controls, and change management practices across site systems.

Training & Continuous Development

• Continuously improve personal and team knowledge through classroom training, self‑training, and computer‑based learning.
• Ensure technicians remain current on IT systems, tools, and operational procedures used at the Highland Park and Brownstown facilities.

Equal Opportunity Employment

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

Worker Type

Regular / Permanent

Group

Magna Exteriors