High-Rise Service Technician - Multifamily ($1,500 Sign-On Bonus)

Hines; Evanston (IL); On-site; Full time

Job summary

Join a leading global real estate investment manager as a High-Rise Service Technician - Multifamily. You will oversee technical and mechanical work, ensuring property standards are met while handling maintenance tasks and improving efficiency. Hines offers a dynamic work environment with opportunities for growth and competitive compensation.

Qualifications

• At least two years of property maintenance or related experience.
• Knowledge of plumbing, electrical, carpentry, HVAC, and appliances.

Responsibilities

• Oversee technical and mechanical work of the property.
• Complete assigned work orders and prepare vacant apartments for leasing.
• Operate, maintain, and repair mechanical, electrical, plumbing, and HVAC equipment.

Skills

Communication

Attention to Detail

Organization

Multitasking

Education

High school diploma or equivalent

Tools

EPA CFC Certification

Pool & Spa Operator licenses

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a High-Rise Service Technician - Multifamily with Hines, you will be responsible for overseeing technical and mechanical work of the property to meet the standards of Hines. Responsibilities include, but are not limited to:

• Complete assigned work orders generated from requests for service in a timely manner.
• Oversee property grounds and amenities by performing tasks such as trash disposal, pressure washing, and painting curbs and signage as needed.
• Proactively diagnose issues with the property and provide solutions in accordance with Hines policies, standards, and codes.
• Identify areas for improvement and suggest ways to enhance efficiency and productivity.
• Prepare vacant apartments for leasing and move-ins by inspecting, identifying needed requests, scheduling with contractors, and completing maintenance tasks.
• Handle documentation and paperwork properly without disrupting service requests.
• Practice safety techniques when dealing with mechanical or electrical issues, reporting injuries or safety concerns promptly.
• Support cost-saving initiatives by verifying parts meet standards for repair rather than full replacement when possible.
• Use tools, testing equipment, and safety devices properly, ensuring items are returned after use.
• Notify supervisors of needed supplies and evaluate reordering to avoid waste.
• Follow emergency procedures and operate fire alarm and life safety systems as required.
• Operate, maintain, and repair mechanical, electrical, plumbing, and HVAC equipment.
• Complete required training programs on time.
• Utilize computer skills for work order management and building operations.
• Perform basic mathematical calculations.
• Obtain necessary city or government licenses or permits within specified timeframes, such as EPA CFC Certification and Pool & Spa Operator licenses.

Qualifications

Minimum requirements include:

• High school diploma or equivalent preferred.
• At least two years of property maintenance or related experience.
• Knowledge of plumbing, electrical, carpentry, HVAC, and appliances.
• EPA certifications for refrigerant recycling.
• Valid driver’s license.
• Excellent communication and interpersonal skills.
• Attention to detail, organization, and multitasking abilities.
• Ability to work indoors (80%) and outdoors (20%).
• Use of senses (olfactory, auditory, visual).
• Ability to stand all day, lift 25 lbs or more, climb stairs/ladders, and access confined spaces.
• Availability to work early mornings, evenings, weekends, and holidays as needed.
• Willingness to work overtime.
• Compensation: $22/hr - $25/hr.

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across property types such as living, office, retail, mixed-use, logistics, and life science projects—designed to enhance value, connection, and inspiration. Our strategic approach combines local expertise with global knowledge, taking calculated risks to exceed expectations and tailor solutions for our clients.

While our projects are renowned for city improvements and sustainable practices, our true strength lies in our 5,000 dedicated employees across 30 countries, drawing on our 65-year history to build the world forward. We prioritize investing in our people through training, competitive pay, benefits, and vacation packages. We foster an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.