High Performance Computing Hardware Engineer, TS Clearance Required, On-Site, Aberdeen, MD

Hewlett Packard Enterprise Development LP; Aberdeen (MD); On-site; USD 101,000 - 235,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a High Performance Computing Hardware Engineer with TS Clearance for an on-site role in Aberdeen, MD. In this position, you will provide technical support, troubleshoot hardware, and ensure customer satisfaction through excellent service. The role requires extensive technical knowledge and the ability to manage tasks independently while adhering to security protocols.

Benefits

Comprehensive health benefits

Personal & professional development programs

Flexible work arrangements

Unconditional inclusion policies

Qualifications

• 4+ years of professional experience required.
• TS Clearance required.
• Knowledge of Linux and Security certifications preferred.

Responsibilities

• Troubleshooting and repairing hardware issues daily.
• Maintaining on-call schedule for support.
• Conducting annual inventory audits.

Skills

Troubleshooting

Repairing hardware

Technical support

Customer relationship management

Linux+ knowledge

Security+

Education

Bachelor of Arts/Science or equivalent hands-on work experience

Job description

High Performance Computing Hardware Engineer, TS Clearance Required, On-Site, Aberdeen, MD page is loaded

High Performance Computing Hardware Engineer, TS Clearance Required, On-Site, Aberdeen, MD

Apply locations All, Maryland, United States of America time type Full time posted on Posted Yesterday job requisition id 1189029 High Performance Computing Hardware Engineer, TS Clearance Required, On-Site, Aberdeen, MDThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.Our culture thrives onfinding new and better ways to accelerate what’s next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Job Family Definition:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Management Level Definition:

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

Clearance Required: Top Secret

Location: Work on-site 5 days a week. Standard work hours M-F 8am to 5pm. Will be part of a working rotation team. Must be flexible to support off hours as needed.

Responsibilities:

• Troubleshooting and repairing hardware issues (daily)
• Tracking/documenting the hardware repairs (daily)
• Returning replaced and defective parts (daily)
• Attending the weekly internal and client calls (daily/weekly)
• Maintaining availability reports for tracking SLA’s (monthly)
• Maintaining the on-call schedule to support our 365 24x7x2/4 contracts
• Assisting with hardware and system installation activities in new systems
• Maintaining accurate onsite inventory levels
• Responsible for the annual inventory audit (annual)
• Responsible for end-of week activity report to the DSM (weekly)
• Responsible for completing the OSHA required training (every 3 years)
• Responsible for completing training on specialized compute, network, and storage operating systems
• Responsible for completing the security training required by the HPE FedSec and client sites (annually)
• Linux+ knowledge preferred
• Security+ a must have

Knowledge and Skills:

• Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies.
• Has demonstrated innovation and communication of new deliverables and offerings.
• Has led team in the delivery of multiple deliverables across multiple technologies.
• Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer's enterprise.
• Has contributed to the design and application of new tools.
• Ability to re-use existing experience to develop new solutions to take to market.
• Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer's IT environment.
• Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions. A recognized expert in one or more technologies within own technical community and also at regional level. Holds a vendor or industry certification in at least one discipline area.
• Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family.
• Ability to work in a multi- technology environment with the ability to diagnose complex technical problems to their root cause. In addition to troubleshooting skills and consulting skills, has ability to summarize prognosis and impact at practice lead level. Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunities.
• Be able to demonstrate a broad understanding of market dynamics, an industry area, commercial issues, and technical concerns whilst maintaining depth in core focus area.
• Ability to present within own area of expertise as part of a customer sales presentation, putting forward domain-specific information within the context of the company sales campaign. Has demonstrated ability to lead others in the gathering of requirements, designs, plans and estimates.
• Able to produce complete proposals for smaller engagements within own area of expertise.
• Demonstrates broad knowledge in other technical areas in order to properly manage complex integration efforts. Demonstrates application of technical expertise in successful engagements involving multiple disciplines.

Education and Experience Required:

• 4+ years of professional experience and a Bachelor of Arts/Science or equivalent hands on work experience.

#federalcleared

#unitedstates

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates#operations

Job:

Services

Job Level:

TCP_04

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html .

USD Annual Salary: $101,900.00 - $234,500.00

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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Note: This option is reserved for applicants needingassistance/reasonable accommodation related to a disability.

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