High-Level Service Technician

Cycles Worldwide, LLC; Pennsylvania; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid time off and holidays

Employee discounts on gear, parts, and

Ongoing training and certification

Job summary

Offroad Motorsports & Cycle Sales in Jonestown, PA is seeking an experienced, motivated High-Level Service Technician to diagnose, repair, and service a range of powersports vehicles including ATVs, motorcycles, and side-by-sides.

This senior role requires leadership, deep technical expertise, and a customer-first mindset. The position reports to the Service Manager and is full-time, with a focus on quality and safety in daily operations.

Qualifications

• Minimum 5+ years of hands-on powersports or motorcycle repair.
• Certifications from manufacturers such as Honda, Yamaha, Suzuki, or Can-Am preferred.
• Must have own professional-grade toolset.
• Valid motorcycle license and clean driving record.

Responsibilities

• Diagnose and troubleshoot mechanical, electrical, and fuel system issues on powersports vehicles.
• Perform routine maintenance, advanced repairs, and performance upgrades.
• Accurately document all work performed in the dealer management system.
• Conduct pre-delivery inspections and quality control on new and used units.
• Mentor junior technicians and provide technical guidance as needed.
• Stay current on service bulletins, recalls, and technical updates.
• Ensure all work meets dealership, manufacturer, and safety standards.
• Maintain a clean, organized, and safe workspace.
• Communicate repair timelines and outcomes with service advisors/customers when required.

Skills

Powersports repair

Diagnostic tools

Tool ownership

Motorcycle license

Tools

Electronic diagnostic tools

Repair software

Job description

Company: Offroad Motorsports & Cycle Sales
Location: Jonestown, PA
Department: Service
Reports To: Service Manager
Job Type: Full-Time

Position Summary

Offroad Motorsports & Cycle Sales is seeking an experienced, motivated, and detail-oriented High-Level Service Technician to join our service department. This individual will be responsible for accurately diagnosing, repairing, and servicing a variety of powersports vehicles including ATVs, motorcycles, and side-by-sides. This is a senior-level position requiring leadership, technical expertise, and a customer-first mindset.

Key Responsibilities

• Diagnose and troubleshoot mechanical, electrical, and fuel system issues on a wide range of powersports vehicles.
• Perform routine maintenance, advanced repairs, and performance upgrades.
• Accurately document all work performed and recommended services in our dealer management system.
• Conduct pre-delivery inspections and quality control checks on new and used units.
• Assist in mentoring junior technicians and provide technical guidance as needed.
• Stay current on manufacturer service bulletins, recalls, and technical updates.
• Ensure all work meets dealership, manufacturer, and safety standards.
• Maintain a clean, organized, and safe workspace.
• Communicate with Service Advisors and customers regarding repair timelines and outcomes when required.

Qualifications

• Minimum 5+ years of hands-on experience in powersports or motorcycle repair.
• Certifications from manufacturers such as Honda, Yamaha, Suzuki, or Can-Am preferred.
• Strong diagnostic and problem-solving skills across all vehicle systems.
• Proficient with electronic diagnostic tools and repair software.
• Ability to lift 50+ lbs and work in a physically demanding environment.
• Must have own professional-grade toolset.
• Valid motorcycle license and clean driving record.

Preferred Traits

• Leadership abilities and willingness to mentor.
• Detail-oriented with a high standard for quality.
• Strong work ethic and reliable attendance.
• Excellent time management and multitasking skills.
• Passion for powersports and customer satisfaction.

Benefits

• Competitive pay based on experience and certification level.
• Paid time off and holidays.
• Employee discounts on gear, parts, and accessories.
• Ongoing training and certification opportunities.

Join our team of passionate powersports professionals and take your career to the next level at one of the region’s fastest-growing dealerships.