High-Energy Full-Service Server (Bar & Floor)

Watershed Hospitality Group; Ann Arbor (MI); On-site; USD 17,000 - 34,000; Full time

Job summary

Watershed Hospitality Group in Ann Arbor seeks an energetic server to balance a busy section of tables in high-volume dining rooms or lively bars. You will deliver friendly, attentive service and support teammates to ensure a smooth guest experience across kitchen, bar, and floor.

You’ll memorize daily specials, maintain cleanliness, and build guest loyalty through excellence in service. Must be able to adapt quickly, stay organized, and handle fast-paced shifts with a positive attitude.

Qualifications

• Some service experience in a bar/pub or at least one year at a full-service restaurant.

Responsibilities

• Supports other team members to ensure smooth operations and a seamless customer experience.
• Takes initiative and is proactive by inserting yourself where needed.
• Maximizes financial success for our restaurant by creating loyalty with guests.
• Performs opening and closing duties with thoroughness and attention to detail.
• Uses excellent customer service and displays friendliness throughout the course of your shift.
• Ensure guest satisfaction by leveraging effective communication skills; builds long-term relationships.
• Completes side work with professionalism and commitment to quality.
• Is organized and timely with presenting server reports.
• Presents restaurant (and patio) at its best with a strong commitment to cleanliness.
• Memorizes daily food and drink specials as well as customer favorites, and regulars’ preferences.
• Requires constant movement between kitchen, bar and floor and up/down stairs.
• Brings a positive attitude every shift and treats everyone (clients and colleagues alike) with respect.
• Maintains composure, remains calm and patient despite dynamic, fast-paced environment.
• Is consistent with service approach and models organization’s values.

Skills

Customer service

Team player

Multi-tasking

Communication

Job description

Watershed Hospitality Group in Ann Arbor seeks an energetic server to balance a busy section of tables in high-volume dining rooms or lively bars. You will deliver friendly, attentive service and support teammates to ensure a smooth guest experience across kitchen, bar, and floor.

You’ll memorize daily specials, maintain cleanliness, and build guest loyalty through excellence in service. Must be able to adapt quickly, stay organized, and handle fast-paced shifts with a positive attitude.