Hi Five Guest Experience Associate

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 17,000 - 19,000; Part time

Job summary

United Dairy Farmers is seeking a Guest Services Associate in Cincinnati, OH. The role focuses on delivering the Hi Five Guest Experience, greeting guests warmly and maintaining an efficient store environment. Part-time schedule supports shifts across 1st, 2nd or 3rd periods.

Weekly hours up to 25. The position emphasizes accurate cash handling and friendly customer interaction. Responsibilities include preparing DipSide items, operating POS and gas sales, stocking and rotating stock, and

Qualifications

• Must be at least 16 years old.
• Provide outstanding service following the five phases of The Hi Five Guest Experience.
• Ability to communicate effectively in English with customers.
• Ability to handle cash, POS, gas sales, and make change.
• Ability to lift up to 21 pounds and work in cold temperatures.

Responsibilities

• Greet guests warmly and ensure the store is ready for customers.
• Prepare DipSide items including shakes, sundaes, and ice cream products.
• Operate the POS system and gas console accurately and securely.
• Keep shelves, displays, and freezers stocked and clean; rotate stock and check expiry dates.
• Maintain store cleanliness and monitor equipment temperatures.
• Accurately complete time records and the Customer First Document.
• Perform other duties as assigned by management.

Job description

United Dairy Farmers is seeking a Guest Services Associate in Cincinnati, OH. The role focuses on delivering the Hi Five Guest Experience, greeting guests warmly and maintaining an efficient store environment. Part-time schedule supports shifts across 1st, 2nd or 3rd periods.

Weekly hours up to 25. The position emphasizes accurate cash handling and friendly customer interaction. Responsibilities include preparing DipSide items, operating POS and gas sales, stocking and rotating stock, and