HHC-Marksville- Sales Associate

Central Network Retail Group, LLC (CNRG); Marksville (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a dedicated Sales Associate in Marksville, Louisiana. You will be responsible for providing excellent customer service, assisting customers with their needs, and maintaining the store’s appearance. Candidates should have previous retail experience and strong interpersonal skills to thrive in this dynamic environment.

Qualifications

• Previous work experience dealing with retail sales or general customer service.
• Strong math, reading, writing, and speaking skills.
• Basic knowledge of lumber, building materials, or general hardware merchandise.

Responsibilities

• Deliver excellent customer service and assist customers with product selection.
• Maintain the store’s appearance and organize displays.
• Handle customer complaints effectively or direct them to a manager.

Skills

Customer service

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

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Sales Associate – Job Description

The Retail Salesperson is responsible for delivering excellent customer service, assisting customers with product selection, and maintaining the store’s appearance. This role plays a key part in achieving sales goals and ensuring customer satisfaction.

Position Summary

Sales Associate – Job Description

The Retail Salesperson is responsible for delivering excellent customer service, assisting customers with product selection, and maintaining the store’s appearance. This role plays a key part in achieving sales goals and ensuring customer satisfaction.

Key Duties And Responsibilities

• Greet customers and provide friendly, helpful service
• Assist customers in locating products and making purchasing decisions
• Answer questions about merchandise, pricing, and promotions
• Maintain a clean, organized, and well-stocked sales floor
• Replenish inventory and organize displays as needed
• Follow all company policies and procedures, including loss prevention
• Assist with opening and closing duties as required
• Handle customer complaints or direct them to a manager when necessary
• Stay informed on new products, sales, and store promotions
• Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate.
• The greeting should include an open-ended question such as “How may I assist you today?” or “What can I help you find today?”
• Practice excellent customer service and listen intently to customer needs.
• Direct customers to the appropriate products for the particular customer need.
• Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG.
• Perform sales counter functions such as order entry, special orders, and price lookup.
• Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer.
• Merchandise product on shelves or other fixtures according to corporate or other plan-o-grams.
• Make new product recommendations to store management based on customer feedback.
• Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time.
• Assist in cycle counting of inventory according to a schedule established by management.
• Stock shelves with incoming product as necessary.
• Use CNRG Resource Center to submit instances of items with incorrect retail prices, items that will not scan properly, or items with incorrect descriptions.
  
  

Safety & Loss Prevention

• Possess working knowledge of company and store security measures.
• Understand common techniques employed by shoplifters or others seeking to defraud the company and remain vigilant about observing suspect activity and reporting it to management.
• Follow company safety guidelines and basic safety practices at all times. Participate in regular store safety meetings.
  
  

Perform other duties similar to those above as assigned by the store manager's supervisor or other qualified corporate or platform representative.

Qualifications

Must be able to perform each duty and responsibility in a satisfactory manner. Qualifications include previous work experience dealing with retail sales or general customer service. Must possess strong math, reading, writing, and speaking skills, and a friendly demeanor. Must possess problem-solving ability and good organizational skills, and must be able to communicate using telephone and e-mail. Basic knowledge of lumber, building materials, or general hardware merchandise is required, and specific departmental expertise is preferred. Must be able to lift and load merchandise weighing up to 50 lbs. for various amounts of time, lift and load merchandise over six feet off the ground, climb a ladder, and maneuver safely at the store. High school diploma or equivalent is preferred.

This job is an hourly position (non-exempt from overtime). Though successful sales associates may be considered for other opportunities within the company, the position carries no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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