HH+ Care Manager: Community Outreach & Impact

New Horizon Counseling Center, Inc.; Copiague (NY); On-site; USD 54,000 - 57,000; Full time

Benefits offered by this job

Benefits

Competitive salary

Job summary

New Horizon Counseling Center, Inc. is seeking a Health Home Plus (HH+) Care Manager to help individuals with serious mental illness navigate health and social services in the community.

This full-time role offers a compassionate, organized professional the chance to meet clients where they are—homes, shelters, hospitals, and community settings—providing care coordination, advocacy, and supports to promote stability and wellness.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, Nursing, Public Health, or related field.
• At least 2 years of experience working with individuals with serious mental illness, co-occurring disorders, chronic health conditions, or other complex needs.
• Strong communication, organization, and problem-solving skills.
• Ability to build trusting relationships with clients and community partners.
• Ability and willingness to work in the community and conduct regular face-to-face visits.
• Reliable transportation and ability to travel to client and community locations.

Responsibilities

• You’ll serve as a trusted partner to clients during some of the most important transitions in their lives.
• Helping clients transition safely from hospitals, psychiatric facilities, detox programs, and rehabilitation settings back into the community.
• Building relationships with clients through face-to-face outreach and community visits.
• Developing individualized care plans based on each client's medical, behavioral health, and social needs.
• Helping clients schedule and attend medical and behavioral health appointments.
• Connecting clients to housing, benefits, transportation, food, treatment, and other community resources.
• Helping clients navigate complicated healthcare and social service systems.
• Staying connected with providers, hospitals, discharge planners, family/support systems, and community organizations.
• Identifying barriers to care and finding practical solutions.
• Advocating for clients and helping them work toward greater stability, independence, and wellness.
• Maintaining timely and accurate documentation and care coordination records.

Skills

Case management

Behavioral health

Social services

Discharge planning

Care coordination

Community outreach

Education

Bachelor's degree in Social Work, Psychology, Human Services, Nursing, Public Health, or related field

Job description

New Horizon Counseling Center, Inc. is seeking a Health Home Plus (HH+) Care Manager to help individuals with serious mental illness navigate health and social services in the community.

This full-time role offers a compassionate, organized professional the chance to meet clients where they are—homes, shelters, hospitals, and community settings—providing care coordination, advocacy, and supports to promote stability and wellness.