Hershey's Full-Time Merchandising Manager

MarketSource Inc.; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Join MarketSource as an Assistant Merchandising Manager at Hershey's Chocolate World in Times Square. Lead visual merchandising, manage store operations, and create exceptional customer experiences in this vibrant retail environment. This role requires strong leadership skills and offers the opportunity to engage customers through a fun, branded experience.

Benefits

Medical, dental, and vision insurance

401(k) plan

Employee assistance program

Paid time off

Qualifications

• Minimum 3 years retail/food service merchandising experience.
• 3-4 years management/supervisory experience required.

Responsibilities

• Lead daily merchandising activities and motivate your team.
• Create fun and attractive displays aligned with brand standards.
• Communicate effectively with the client services team.

Skills

Communication

Leadership

Interpersonal skills

Problem-solving

Team-building

Multitasking

Proficiency in MS Office

Education

Bachelor's degree or related experience

Job description

Assistant Manager (Merchandising)



MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.



Job Summary:

Join us at Hershey’s Chocolate World in Times Square, New York City, as an Assistant Merchandising Manager. This role is responsible for providing a memorable customer experience through visual merchandising in a high-energy retail environment. You will support the sales floor by updating, restocking, managing back stock, and maintaining visual displays and signage. Lead a team to bring the Hershey’s brand and products to life, promoting a fun and engaging experience for customers while maintaining brand standards.

Your responsibilities include leading daily merchandising activities, creating fun and attractive displays, motivating and training your team, and partnering with the General Manager on store-wide initiatives. You will also implement company initiatives, support daily business needs, and communicate effectively with the Hershey’s client services team.

This role aims to create a positive experience that reflects Hershey’s fun brand image through visual merchandising. You will be a role model in demonstrating the joy Hershey’s brings to customers.

Essential Functions:

- Hire, train, and manage employee performance
- Create team schedules for optimal store coverage
- Collaborate with HR on employee relations and terminations
- Recover and restock the store as needed
- Maintain store standards and execute floor sets
- Ensure proper signage for promotions and events
- Drive an exceptional customer experience
- Promote in-store products and services
- Foster a positive work environment
- Cross-train employees and assistant managers
- Manage inventory levels and supplier contacts
- Attend training and management meetings
- Plan resets and communicate promotional calendars

Required Skills and Abilities:

- Excellent verbal and written communication
- Engaging personality (Smile Creator)
- Strong interpersonal skills
- Ability to multi-task in a fast-paced environment
- Proactive and energetic
- Leadership and team-building skills
- Influencing skills
- Friendly, outgoing, and confident
- Ability to train and develop staff
- Problem-solving and critical thinking
- Proficiency in MS Office

Job Requirements:

- Bachelor's degree or related experience
- Minimum 3 years retail/food service merchandising experience
- 3-4 years management/supervisory experience
- Flexibility to work nights, weekends, holidays, and late-night resets

Additional Requirements:

- Physical ability to perform tasks involving bending, lifting up to 30 pounds, and moving around the store

MarketSource is an Equal Opportunity Employer. For accommodations or inquiries, contact HR at 877-883-4575 or [e-mail].

Benefits may include medical, dental, vision, 401(k), insurance, disability, HSA/DFA, transportation, employee assistance, and paid time off.

San Francisco Candidates: We consider qualified applicants with arrest and conviction records per the Fair Chance Ordinance.

Los Angeles Candidates: We consider qualified applicants, including those with criminal histories, consistent with local laws.