Hematology Supervisor

Isac Net; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Phoenix Children's is seeking an onsite, full-time Laboratory Supervisor to lead Hematology, Coagulation and Flow Cytometry sections. You will coordinate staff, schedules, budgets, QA/QC, and equipment management while ensuring safety, regulatory compliance and high-quality daily operations across the Core Lab.

The role partners with section medical directors and lab leaders to drive engagement and service excellence.

Qualifications

• Bachelor’s degree in medical laboratory science or related field.
• MLS (ASCP) Certification or equivalent; SH or eligible to obtain within one year of employment preferred.
• Minimum of 4 years of experience performing Hematology and Coagulation testing in a clinical lab.
• Experience with equipment/assay implementation, LIS validations, equipment management, training/competency and QA activities.

Responsibilities

• Oversee Hematology, Coagulation and Flow Cytometry sections and ensure compliance with policies and safety guidelines.
• Lead personnel, schedule, budget, QA/QC, and equipment maintenance; manage non-conforming events and safety concerns.
• Collaborate with section medical directors and lab leadership to ensure staff engagement and operations efficiency.
• Implement new equipment/assays, validate middleware/LIS interfaces, and maintain regulatory standards.
• Provide staff supervision, training, and performance development; participate in quality improvement initiatives.
• Monitor budgets, inventory, and adherence to regulatory standards; support organizational goals and mission.
• Perform miscellaneous duties as requested by Laboratory Manager or Director.

Skills

Hematology & Coagulation testing

Equipment implementation & QA/QC

Middleware/LIS validations

Staff training & competency

Education

Bachelor’s degree in medical laboratory science or related field

MLS (ASCP) Certification or equivalent; SH or eligible within 1 year of employment preferred

Job description

Department: PCH-MAIN | Lab Administration

Location: Phoenix

Shift: Mon-Fri, (Days Vary), Days, 8am-5pm

Category: Laboratory/Pathology

Posting #: 1051189

Employee Type: Full-Time

Position Summary

This is an onsite full-time, salaried position. This position oversees Hematology, Coagulation, and Flow Cytometry sections at Thomas Campus and reports to Core Lab Manager. They work closely with section medical directors and lab leaders to ensure staff engagement, efficient daily operations, exceptional service, and full compliance with regulatory bodies. Responsibilities include personnel management, schedule, budget, QA/QC, equipment, non-conforming events, project management, as well as safety/regulatory compliance. Phoenix Children's has a great work culture and is growing! We are looking for an individual who is willing to lead and inspire in one of the largest children’s hospitals in the country.

Minimum requirements

• Bachelor’s degree in medical laboratory science or related field
• Medical Laboratory Scientist (MLS) or Technologist in Hematology (H) ASCP Certification or equivalent. Specialist in Hematology (SH) or eligible to obtain within one year of employment preferred
• A minimum of 4 years of experience performing Hematology and Coagulation testing in clinical laboratory setting
• Experience in new equipment/assay implementation, middleware/LIS validations, equipment management, training/competency, and quality assurance activities.

This position works collaboratively with section directors, managers, technical specialists, and leadership team to provide technical and personnel supervision for assigned staff to ensure high quality daily operations. Responsible to achieve and comply with established operating budget, quality control, inventory management and regulatory standards. This position receives supervision of completed work activities from Laboratory Manager or Director.

Position Duties

• Performs patient testing, quality control testing, and instrument maintenance procedures to ensure ongoing compliance with policies, regulations, and safety guidelines for safe work practices.
• Supervises daily technical operations of laboratory section by monitoring quality and effectiveness of work flow, problem resolution, trouble shooting issues, and processes to ensure optimum efficiency and compliance with all regulatory and licensing requirements.
• Supervises work activities of assigned staff to ensure achievement of established goals, objectives, and outcomes; provides guidance, mentors, and direction as appropriate for ongoing staff development.
• Develops and maintains policies and guidelines; employs policies and procedures, regulatory guidelines, and professional standards to validate current practice requirements and support of overall organizational values and mission.
• Participates in hospital and department operational and quality improvement initiatives; proactive evaluates systems, practices, and assists to create and implement changes to increase and enhance the effectiveness of the operations. Also, participates in organizational committees as pertinent.
• Ensures adherence to departmental operating and capital budgets.
• Maintains professional and technical competency through constantly pursuing knowledge and self-improvement and remaining apprised of current trends, developments and awareness of latest technology and practices to improve outcomes.
• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable