Helper C Janitor

Waterton; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A national real estate management firm is seeking a Helper C Janitor in Chicago, IL to maintain community conditions and perform maintenance tasks. The ideal candidate should possess a high school diploma and some maintenance experience, with a strong emphasis on customer service and resident relations. Competitive compensation and comprehensive benefits are offered.

Benefits

Competitive compensation

Full suite of benefits

Generous Paid Time Off

Tuition reimbursement opportunities

Employee discounts and wellness initiatives

Qualifications

• Some maintenance experience is required, preferably in maintenance, construction, or handyman services.
• Must demonstrate tact and empathy in customer interactions.

Responsibilities

• Complete assigned service requests professionally within 24 hours.
• Perform and execute preventive maintenance as directed.
• Conduct regular property inspections for cleanliness and safety.
• Maintain good relations with residents and customers during interactions.
• Ensure apartments are ready for occupancy according to standards.
• Maintain life safety equipment and ensure a clean work environment.

Skills

Customer service

Maintenance

Education

High School Diploma or equivalent

Job description

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Who is Waterton?

We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. With 30 years of investment and property management experience, we strive to exemplify what we call Resitality.

Who is Waterton?

We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. With 30 years of investment and property management experience, we strive to exemplify what we call Resitality.

We are looking for a talented Helper C Janitor to join our team!

The Helper C Janitor will help maintain the physical condition of the community and equipment according to company guidelines and standards, and will protect the community and equipment from damage, loss and deterioration. This position conducts preventative maintenance, performs janitorial duties, landscaping and service requests.

How You Will Contribute To Our Team

• Service Requests: You will be assigned service requests at your manager’s discretion and you will ensure they are completed professionally and accurately within twenty-four (24) hours, which may include scheduling an appropriate vendor if necessary. You will accurately update the status in the system or to your manager as directed.
• Preventive Maintenance: You will perform and execute preventive maintenance service requests as directed by your manager.
• Property Inspections and Maintenance: You will perform regular property inspections to ensure compliance with established standards regarding the grounds, risk management, safety, cleanliness and general appearance, including cleanliness and landscaping requests.
• Resident Relations: As a “front line” employee who interacts very regularly with our residents, you will work to establish and maintain good relations with residents, prospective residents, all customers, vendors and co-workers. You will use your communication skills to interact in a courteous and professional manner at all times.
• Occupancy Management: You will ensure apartments are ready for occupancy in accordance with leasing needs and as outlined in the Waterton Residential Standards of Performance. This includes but is not limited to move out/move in inspections, electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning/replacement, painting, equipment maintenance, preventive maintenance and cleaning.
• Maintain Commitment to Safety: You and your team will maintain life safety equipment including but not limited to fire pumps, sprinklers, emergency generators, fire panels, smoke detectors, CO detectors, etc., including testing equipment as required. You will ensure there is a safe, clean and organized work environment (i.e. shop, pool maintenance room, storage areas). You will utilize all reasonable safety measures and precautions.
  
  

What Our Ideal Candidate Looks Like

• You’re a team player. Our ideal candidate is ready and willing to provide great customer service to our residents by jumping in and helping wherever they can lend a hand.
• You have some maintenance experience. We require a High School Diploma or equivalent. In addition, you’ve worked in maintenance, construction, or handyman services of some capacity.
• You’re a fixer. You demonstrate tact and empathy when dealing with Resident and Associate concerns, and you work to resolve them quickly, never losing sight of the criticality of customer service.
  
  

How We Will Recognize And Reward You

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs including:

• Competitive compensation and incentive program participation.
• Full suite of benefits, including Medical, Dental, 401K, Life, Disability, and even pet insurance.
• Generous Paid Time Off and holiday schedules.
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
• Employee discounts and wellness initiatives.
  
  

Why Waterton?

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant, the drive to achieve results by exceeding expectations.

Our Associates embrace and embody The Waterton Way, which serves as our core values: Be Nice, Listen and Talk, Own It, Get It Done, and most importantly Have Fun. We look for exceptional candidates with the passion and expertise that it takes to wow every resident, guest, and investor.

We firmly believe that our superior ability to serve our customers differentiates us. We empower our Associates to think and act like an owner and use the Waterton Way to serve our residents and guests in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call Resitality!

Does this sound like you? Apply today!

Waterton strongly supports diversity and inclusion in the workplace. All qualified applicants are encouraged to apply.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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