Help Me Grow Care Coordinator

Early Learning Coalition Of NW FL, Inc.; Panama City (FL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Health insurance and dental coverage

401(k) plan

Paid time off

Company holidays

Incentive bonus program

Job summary

Early Learning Coalition of Northwest Florida is seeking a compassionate Help Me Grow Care Coordinator to connect families with developmental, health, educational, and community supports. You’ll work with caregivers, healthcare providers, educators, and organizations to remove barriers and promote healthy child development.

The role involves intake interviews, service planning, referrals, and follow-ups to ensure access to services, with a focus on family-centered care and equitable outcomes.

Qualifications

• Associate's or Bachelor's degree in social work, human services, education, psychology, public health, or related field.
• Experience in care coordination, case management, family support, social services, healthcare, or related field.
• Knowledge of child development and early childhood systems.
• Strong communication, customer service, and relationship-building skills.
• Ability to work with diverse populations using a family-centered and culturally responsive approach.
• Strong organizational skills with attention to detail and documentation accuracy.

Responsibilities

• Receive and respond to referrals from families, providers, and community partners
• Conduct intake interviews, needs assessments, and develop service plans.
• Connect families to community resources and programs that support healthy child development.
• Follow up with families by phone, virtually, or in person to ensure successful connections to services.
• Identify and address barriers that may prevent families from accessing needed supports.
• Maintain accurate records and documentation within the STAR database.
• Educate families about developmental screenings, early intervention opportunities, and available community resources.
• Support outreach events, presentations, and community engagement activities.

Skills

Communication

Customer service

Relationship-building

Problem solving

Cultural responsiveness

Documentation accuracy

Education

Social work degree

Human services degree

Education background

Tools

Microsoft Office

Database systems

Job description

The Early Learning Coalition is seeking a compassionate, organized, and community-minded Help Me Grow Care Coordinator to serve as a trusted resource for families across our region. In this role, you will connect families with developmental, health, educational, and community supports while helping remove barriers to services and promoting healthy child development.

As a central point of contact for families, you will work closely with caregivers, healthcare providers, educators, and community organizations to ensure children and families receive the services they need to succeed.

What You'll Do

• Receive and respond to referrals from families, providers, and community partners
• Conduct intake interviews, needs assessments, and develop service plans.
• Connect families to community resources and programs that support healthy child development.
• Follow up with families by phone, virtually, or in person to ensure successful connections to services.
• Identify and address barriers that may prevent families from accessing needed supports.
• Maintain accurate records and documentation within the STAR database.
• Educate families about developmental screenings, early intervention opportunities, and available community resources.
• Support outreach events, presentations, and community engagement activities.

What We're Looking For

The ideal candidate is someone who enjoys solving problems, building relationships, and helping families navigate complex systems.

Preferred Qualifications

• Associate's or Bachelor's degree in social work, human services, education, psychology, public health, or a related field.
• Experience in care coordination, case management, family support, social services, healthcare, or a related field.
• Knowledge of child development and early childhood systems.
• Strong communication, customer service, and relationship-building skills.
• Ability to work effectively with diverse populations using a family-centered and culturally responsive approach.
• Strong organizational skills with attention to detail and documentation accuracy.
• Proficiency with Microsoft Office and database systems.

ADDITIONAL REQUIREMENTS:

Background Checks

Employment in this position is contingent upon obtaining and maintaining satisfactory:

Verification of Required Education and/or Credentials

• Level II Background Check
• Drug Screen
• Valid Florida Driver License
• Valid Automobile Insurance
• Access to Reliable Transportation
• E-Verify
• High Speed Internet Access that can be maintained daily, with at least 50Mbps when working in a secure home location.

REASONABLE ACCOMMODATION WILL BE MADE FOR OTHERWISE QUALIFIED INDIVIDUAL WITH A DISABILITY.

Benefits Offered

Our compensation package includes the following options (these details are for information purposes and are subject to any policy or plan changes):

• Eligibility for health and dental coverage, 401(k) plan and flexible spending accounts, subject to plan terms
• Eligibility for company-paid benefits such as life insurance and short-term disability, subject to applicable waiting periods
• Paid time off (PTO) earned on an accrual basis
• Company-paid holidays
• Eligibility to participate in the company incentive bonus program, subject to the terms and conditions specified in the incentive bonus plan document and approval by the Board of Directors

Job offers are contingent upon any or all of the following:

• Completion of a satisfactory Level 2 background check
• Passing a drug test
• Satisfactory reference checks
• Documentation of highest level of education completed
• Completion of all onboarding documents including, but not limited to ELCNWF employment application and execution of an employment/noncompete/confidentiality agreement

Job Type: Part-time, Temporary

Closing Date: Open until filled

Salary Range: $18-$22 hourly

COVID-19 considerations: Initial interviews may be conducted virtually.

Early Learning Coalition of Northwest Florida is an Equal Opportunity Employer and Drug Free Workplace