Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics Information Technology; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in technology services is seeking a Help Desk Technician in Colorado Springs. This role involves providing technical support and troubleshooting for diverse IT systems. Candidates should possess strong customer service skills, relevant experience, and be able to work onsite. The position offers competitive hourly pay and a comprehensive benefits package.

Benefits

401K with company match

Comprehensive health and wellness packages

Professional growth opportunities

Paid education and certifications

Qualifications

• 3+ years of related experience required.
• US Citizenship Required.
• Education: Associates of Arts/Associates of Science.

Responsibilities

• Provide technical support and troubleshooting to network, desktop, and systems hardware/software.
• Enhance agency operations through IT support and innovation.

Skills

Customer Service

Technical Support

Troubleshooting

Education

Associates of Arts/Associates of Science

Tools

Security+CE

PWS 9.1

Job description

Help Desk Technician - MIDS - TS/SCI W/ POLY page is loaded

Help Desk Technician - MIDS - TS/SCI W/ POLY

Apply locations USA CO Colorado Springs time type Full time posted on Posted 3 Days Ago job requisition id RQ199596

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Help Desk

Job Qualifications:

Skills:

Customer Service, Technical Support, Troubleshooting

Certifications:

None

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

Help Desk Technician

Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.

HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

WHAT YOU’LL NEED TO SUCCEED:
● Education: Associates of Arts/Associates of Science
● Required Experience: 3+ years of related experience

certs:

1. Security+CE

2. PWS 9.1

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from

The likely hourly rate for this position is between $38.18 - $51.66. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

T elecommuting Options:

Onsite

Work Location:

USA CO Colorado Springs

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc .

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Similar Jobs (2)

Help Desk Technician- SWINGS - TS/SCI w/ POLY

locations USA CO Colorado Springs time type Full time posted on Posted 30+ Days Ago

Help Desk Technician - TS/SCI W/ POLY

locations USA CO Colorado Springs time type Full time posted on Posted 30+ Days Ago