Help Desk Technician III / Part-time / Onsite - Bothell, WA

Lensa; Bothell (WA); On-site; Part time

Job summary

A leading IT Services Company is seeking a part-time Help Desk Technician III in Bothell, WA. The technician will handle customer support tickets, configure systems, and assist a diverse user base. Ideal candidates will have solid IT experience, particularly in multiple operating systems, and exhibit strong communication skills.

Benefits

Medical Insurance

Dental Benefits

Vision Benefits

401(k) with match

Qualifications

• 3+ years of professional IT experience needed.
• Experience supporting and troubleshooting Google Workspace applications.
• Hands-on experience with SSH and RDP protocols.

Responsibilities

• Manage and resolve end-user support tickets for over 500 users.
• Deploy and configure hardware and software solutions.
• Collaborate with technical and non-technical teams.

Skills

Technical Support

Excellent communication skills

Organizational skills

Job description

Help Desk Technician III / Part-time / Onsite - Bothell, WA

Help Desk Technician III / Part-time / Onsite - Bothell, WA

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Motion Recruitment Partners LLC, is seeking professionals in Bothell, WA. Apply via Lensa today!

Help Desk Technician III / Part-time / Onsite - Bothell, WA

Bothell, Washington

Onsite

Contract

$40/hr - $43/hr

A managed IT Services Company is hiring a part-time Help Desk Technician III to support their local Bothell, WA office. This is a long term contract role, on-site in Bothell, WA Monday thru Wednesday for a total of 24 hours per work week. Candidates must have experience working in Linux, Windows, and MacOS environments.

This is an exciting opportunity for self-motivated and driven individuals who want to work individually on a part-time basis. Help Desk Technicians will be responsible for receiving, prioritizing, documenting and resolving end-user support tickets for over 500 global users, as well as configuring and deploying hardware and software solutions. This role will be supporting a wide range of professionals, both technical and non-technical, so excellent written and verbal communication skills are a must.

Contract Duration: 12 – 14 Months

Required Skills & Experience

• 3+ years of professional IT experience
• Familiarity with Identity Provider (IDP) and Mobile Device Management (MDM) frameworks
• Hands-on experience coordinating warranty repairs with various hardware wendors
• Skilled in utilizing SSH and RDP protocols for operating system access
• Experience in supporting and troubleshooting Google Workspace applications
• Excellent organizational and task management skills
  
  

Desired Skills & Experience

• Experience working in a fast paced environment
• Ability to work individually and collaboratively in a group setting
  
  

What You Will Be Doing

Daily Responsibilities

• 40% Hands on Hardware Deployment and Configuration
• 50% Technical Support
• 10% Team Collaboration
  
  

You Will Receive The Following Benefits

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan
  
  

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Amanda Nunes

Specialization

• Technical Support
  
  

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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