Help Desk Technician — Build Cloud Infra & Automation Ownership

Nicely Co.

Tulsa (OK)

On-site

USD 35,000 - 48,000

Full time

10 hours ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Nicely Co. is looking for a Help Desk Technician to strengthen its infrastructure, cloud operations, access controls, automation, monitoring, and resilience. This early-stage role offers ownership and a chance to shape the processes behind the work rather than follow a fixed playbook.

You will collaborate across functions, document decisions, and build repeatable workflows that scale with the company. The successful candidate demonstrates judgment, communicates tradeoffs, and thrives in a

Qualifications

Experience with infrastructure, cloud operations, and access controls.
Ability to organize ambiguous work and document decisions clearly.
Strong written and verbal communication with cross-functional partners.
Commitment to security, confidentiality, and accessibility.

Responsibilities

Own day-to-day work across infrastructure, cloud ops, access controls, automation, monitoring, support, and resilience.
Translate priorities into documented plans and measurable outcomes.
Build lightweight, repeatable processes for an early-stage company.
Collaborate across functions to resolve dependencies and deliver outcomes.
Identify risks early and escalate important decisions.
Maintain accurate documentation and handle information responsibly.
Use feedback to improve quality and stakeholder experience.
Communicate progress and priorities clearly to teammates.