Help Desk Technician

Energy Innovation Corp; Sunnyvale (CA); On-site; USD 128,000 - 178,000; Full time

Job summary

Spotify in Sunnyvale, CA seeks a hands-on Help Desk Technician who can architect, code, and deploy with a strong eye for quality. The role offers a competitive six-figure salary and growth through mentoring, with flexible arrangements for a modern tech stack.

Responsibilities include leading Linux migration, documenting decisions, and driving best practices in testing, security, and observability. Ideal candidates own decisions and collaborate well across a remote, ambitious team.

Qualifications

• Adaptability for a fast-paced, remote-enabled team.
• Strong interpersonal skills for feedback and collaboration.
• Ability to own and decide on technical direction within California market.
• Proven team player capable of supporting peers and sharing credit.
• Proactive in identifying and communicating risks before they materialize.

Responsibilities

• Architect and implement solutions with attention to quality and speed.
• Document decisions, architecture, and APIs for the wider org.
• Lead Linux Admin migration to modernize legacy stack.
• Keep CTO-level CI metrics under control for Sunnyvale engineers.
• Expand Zabbix test coverage across critical code areas.
• Promote best practices in testing, security, and observability.
• Participate in sprint planning, estimation, and roadmap discussions.
• Assist migration of on-prem services to cloud-native architecture.

Skills

Remote team rhythm

Empathy

CA market decisions

Team collaboration

Risk surfacing

Job description

Spotify needs a hands-on Help Desk Technician who can architect, code, and deploy without losing sight of quality. Where most technology jobs cap your reach, this Spotify one in Sunnyvale pays $128,000 - $178,000 and widens it the longer you stay.

Key Responsibilities

• Build the zero-bureaucracy Attention to Detail feature that wins back the CA accounts Spotify lost
• Document technical decisions, architecture, and APIs for the broader org
• Lead the Linux Administration migration that finally retires Spotify's generously-mentoring legacy stack
• Keep Spotify's CompTIA A+ CI under ten minutes so Sunnyvale, CA engineers stay in flow
• Backfill Zabbix test coverage on the riskiest corners of Spotify's codebase
• Drive adoption of best practices in testing, security, and observability
• Contribute to sprint planning, estimation, and technology roadmap discussions
• Support migration of on-premise services to cloud-native architecture

What You'll Bring

• Familiarity with the rhythms of an ambitious remote team
• The kind of empathy that makes hard feedback land softly
• Comfort owning technology decisions in a CA market
• A team player who lifts up colleagues and shares credit
• The reflex to surface risk before it surfaces itself

Spotify builds technology tools the way old shops built furniture - slowly, in Sunnyvale, CA, and with a community-minded respect for the craft. At Spotify, asking for a day off doesn't require a doctor's note or a guilt trip.

Start strong at $128,000 - $178,000, grow with a mentor, settle into benefits, and enjoy flexibility that finally fits Sunnyvale.

We updated this posting recently and are still actively accepting candidates.

One short application stands between you and the Help Desk Technician desk at Spotify.