Help Desk Support/Network Administrator(Remote)

Lensa; Washington (District of Columbia); Remote; USD 90,000 - 110,000; Full time

Job summary

A leading company is seeking a Help Desk Support/Network Administrator to ensure the smooth operation of the Veterans Affairs IT infrastructure. This fully remote position requires strong problem-solving skills and a bachelor's degree in a related field, along with 5-8 years of experience. Responsibilities include configuring network hardware, monitoring performance, and implementing security measures. Join a dynamic workforce dedicated to transforming government IT.

Qualifications

• 5-8+ years of relevant experience required.
• Ability to obtain and maintain Suitability/Public Trust clearance.

Responsibilities

• Configure, maintain, and troubleshoot network hardware.
• Monitor network performance and resolve connectivity issues.
• Implement security measures to protect data.

Skills

Problem-solving

Analytical skills

Communication

Collaboration

Education

Bachelor’s degree in computer science, IT, engineering, or related field

Tools

Agile methodologies

Project management tools

Job description

Help Desk Support/Network Administrator (Remote)

Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, GovCIO, is seeking professionals. Apply via Lensa today!

Overview

GovCIO is seeking a highly skilled Help Desk Support/Network Administrator to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position is fully remote and located within the United States.

Responsibilities

• Configure, maintain, and troubleshoot network hardware such as routers, switches, and firewalls.
• Monitor network performance and resolve connectivity issues.
• Implement security measures to protect data and ensure compliance with VA policies.
• Establish and configure user accounts and workstations to support organizational productivity.
• Maintain detailed documentation of system configurations and policies.
• Assist teams with network access, troubleshooting, and technical guidance.
• Manage backup solutions and disaster recovery plans.
• Set up and manage user accounts, passwords, and permissions.
• Maintain troubleshooting documentation and best practices.

Qualifications

Required Skills and Experience:

• Bachelor’s degree in computer science, IT, engineering, or related field with 5-8+ years of relevant experience.
• Proven problem-solving and analytical skills.
• Excellent communication and collaboration skills.

Preferred Skills and Experience:

• Strong interpersonal skills for collaboration with customers and teams.
• Familiarity with Agile methodologies and project management tools.
• Effective written and oral communication skills.

Clearance Required:

• Ability to obtain and maintain a Suitability/Public Trust clearance.

Company Overview

GovCIO is passionate about transforming government IT by delivering innovative services and solutions that improve government operations and citizen services. We seek great people to help us achieve our mission and build a dynamic workforce.

Equal Opportunity Employer

We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, or veteran status.

Salary Range

USD $90,000 - USD $110,000 per year. Compensation may vary based on experience, location, and other factors.

Apply here: Apply for this job