Help Desk IT Technician – Full-Time Clinic IT

Siouxland Community Health Center; Sioux City (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Siouxland Community Health Center in Sioux City, IA is seeking an IT Technician - Help Desk Support for a full-time role. The candidate should have an Associate degree in IT or related field, with Bachelor’s preferred, plus strong troubleshooting skills and experience with Windows Server and Exchange Server.

The position requires good organizational and communication abilities, and the candidate will develop, implement, and maintain clinic-wide software systems and security, while supporting

Qualifications

• Associates Degree in Information Technology, MIS or related field. Bachelor’s preferred.
• Programming skills and/or previous work in Microsoft Access.
• Strong organizational, communication (oral and written), presentation, and interpersonal skills.
• Previous experience in computer trouble-shooting and problem-solving required.
• Previous experience with a variety of computer applications required.
• Knowledge and experience with Windows server, Windows XP/7/10 Professional, Exchange Server.

Responsibilities

• Develop, implement, design and set-up computer programs, applications, systems, databases and forms.
• Maintain, support and trouble-shoot key software systems.
• Maintain, trouble-shoot, and secure computer equipment and printers.
• Monitor and maintain security system and assign security keys.
• Assign applicable resources to staff (email, long distance code, computer log-on, etc.).
• Maintain configuration of all clinic-wide operating systems.
• Anticipate and troubleshoot problems and system failures with all networks and web services.
• Coordinate and monitor IS technical systems and repairs.

Job description

Siouxland Community Health Center in Sioux City, IA is seeking an IT Technician - Help Desk Support for a full-time role. The candidate should have an Associate degree in IT or related field, with Bachelor’s preferred, plus strong troubleshooting skills and experience with Windows Server and Exchange Server.

The position requires good organizational and communication abilities, and the candidate will develop, implement, and maintain clinic-wide software systems and security, while supporting