Helly Hansen- PT Sales Associate

kbi; Newport (RI); On-site; USD 19,000 - 22,000; Part time

Job summary

Kontoor Brands is seeking a Part-Time Sales Associate to support sales performance, deliver an outstanding customer experience, and execute daily store operations. You will engage customers, promote products, and contribute to loyalty enrollment while maintaining clean, organized merchandising and accurate POS transactions.

Ideal candidates bring retail experience, strong communication, and a genuine interest in fashion and outdoor gear.

Qualifications

• Experience delivering excellent customer service in retail environments.
• Ability to meet personal sales targets and contribute to store performance.
• Comfort with handling cash and operating POS terminals.
• Knowledge of product features and benefits to inform customers.

Responsibilities

• Deliver exceptional customer experience in-store.
• Engage customers, suggest products, and drive sales.
• Assist customers in fitting rooms and checkout.
• Promote rewards program and drive loyalty enrollment.
• Maintain store presentation and stock levels.
• Follow store policies and procedures.
• Report injuries and participate in loss prevention.

Skills

Customer service

Sales skills

Cash handling

POS familiarity

Product knowledge

Team collaboration

Tools

POS system

Job description

Who We Are:

Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:

Founded in Norway in 1877, Helly Hansen continues to develop professional-grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world's harshest environments, the company has a long legacy of delivering first-to-market innovations, including the first supple waterproof fabrics over 140 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, and the award winning and patented H2Flow™, temperature regulating system. Recently, Helly Hansen won the coveted Outside Magazine "Gear of the Year" award for the Odin Infinity Insulated Jacket, which features proprietary technologies including Lifaloft™, insulation and Lifa Infinity Pro™, a waterproof breathable construction made without chemical treatments, providing long-lasting durable water resistance (DWR) without a coating, continuing our innovation.

Helly Hansen is a leader in both technical sailing and performance ski apparel. Its ski uniforms are tested and trusted by over 55,000 professionals, as well as Olympians, National Teams, and over 200 ski resorts and mountain guiding operations around the world. Helly Hansen's outerwear, base layers, sportswear, footwear, and workwear and sold in more than 40 countries and are trusted by professionals and enthusiasts around the world.

Position Summary:

The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day-to-day store operations. The Sales Associate supports the team by following customer engagement strategies, and maintaining merchandising standards that support a positive customer experience. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Responsibilities:

Brand Experience/Customer Service

• Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.
• Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.
• Assist customer in the fitting room.
• Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase.
• Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.
• Learn about new products and trends to better engage customers.
• Consistently achieve personal sales targets and contribute to overall store performance.
• Provides information and advice on product performance, features, and specifications.

Visual, Operation, and Safety

• Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.
• Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.
• Follow all company and store policies, processes, and procedures.
• React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
• Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.

Position Competencies

• Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities.
• Customer Centric Innovation: Passion for the brand and knowledge of the customer and products.
• Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.
• Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment.
• Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.
• Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Urgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals.

Position Requirements:

• Must be a minimum of 16 years of age or older.
• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
• This role requires a minimum availability of 12 hours per week including one weekend day. Additional availability a plus.
• Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Ability to communicate clearly and respec