Helicopter Maintenance Analyst

CAMP Systems International, Inc.; Wichita (KS); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

CAMP Systems is seeking a detail-oriented Helicopter Maintenance Analyst to join our Helicopter Team. Reporting to the Helicopter Lead, you will execute CAMP key processes end to end and interact with customers by phone and email.

The role requires aviation maintenance experience, ability to analyze documents and coordinate with internal teams to maintain service levels and drive efficiencies.

Formación

• BS or equivalent degree and A&P license or equivalent required.
• In-depth knowledge of aviation maintenance and helicopter AMC documentation.
• Ability to interpret AMM, IPC, SBs, ADs and other technical docs.

Responsabilidades

• Collaborate with Aircraft Maintenance Program team and data support groups.
• Interpret OEM manuals, regulatory requirements and helicopter configuration.
• Implement and audit maintenance programs, ADS, SBs and service letters.
• Support airworthiness planning and resource analysis for maintenance visits.
• Develop standards, processes and documentation to meet quality goals.
• Coordinate with internal teams to ensure high customer service levels.
• Monitor customer support performance and drive improvement plans.
• Contribute to projects, training and operational efficiency initiatives.
• Handle additional analyst duties and operational requirements as needed.

Conocimientos

Aviation maintenance knowledge

Helicopter maintenance

Helicopter operators & OEMs

Regulatory knowledge

Technical reading

Project management

Attention to detail

Communication skills

Root cause analysis

Educación

BS or equivalent; A&P license or equivalent

Descripción del empleo

About CAMP Systems

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting- edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we're shaping the future of aviation technology. Since our founding in 1968, we've grown to a dynamic team of 1,600+ employees across 14 locations globally-all united by a passion for innovation and excellence.

Our Mission & Vision

We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset

We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

What You Will Experience In This Role

We're looking for a detail-oriented Helicopter Maintenance Analyst with a passion for amazing customer service to join our growing Helicopter Team. Reporting into the Helicopter Lead and working across Operations and Customer Service, you'll be responsible for executing CAMP key processes end to end as well as dealing with prospective and existing customers by phone and email.

Responsibilities

To effectively carry out their responsibilities, the Helicopter Maintenance Analyst will liaise with the Aircraft Maintenance Program team, data support teams, operators, and necessary agencies and authorities to:

• Perform CAMP and customer supplied (non-CAMP) MIP implementation, audit and optimization activities within CAMP's maintenance tracking application based on thorough understanding and evaluation of OEM manuals (IPC, AMM, MPD, WDM, CMM, TSM, SRM, FIM, etc.), regulatory requirements (FAA, EASA, BCAA, etc.), and helicopter configuration
• Utilize MSG analysis to correctly determine applicability and effectiveness of tasks, programs, intervals and packaging
• Evaluate and implement Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and other notifications of in-service issues
• Support aircraft airworthiness and maintenance visit planning activities and analysis of technical resources (ICA, MRBR, STC, AWL, LLP, etc.)
• Utilize and develop standards, processes, procedures and documentation to support quality and service goals
• Coordinate with internal team members, as necessary to ensure that customer service levels are being met and customer issues are addressed
• Monitor overall customer support performance and satisfaction; propose and implement action plans with relevant stakeholders to improve and/or sustain service levels
• Serve as support for various projects, training efforts, and/or analyst activities that will drive efficiencies, operational scale, and technology/process enhancements
• Additional analyst level duties in support of operations workload requirements
• Additional operational requirements as required

You have

• 2+ years of experience relevant technical field, industry or business, knowledge of aviation maintenance or manufacturing
• Demonstrated experience inspecting, maintaining, repairing, or supporting helicopter airframes, engines, systems, and/or components
• Experience with helicopter operators, military aviation units, MROs, OEMs, or maintenance tracking processes, including work with manufacturers such as Bell, Sikorsky, Airbus Helicopters, Leonardo, Robinson, Safran, Pratt & Whitney, or GE Aerospace
• Education: BS or equivalent; A&P license or equivalent
• Familiarity with US and European regulations - FAR 43, 91, 125, 135, and 145; and EASA CR (EU) No 1321/2014, Part M, OTARs; ability and willingness to learn and apply other national airworthiness regulations is a plus
• Ability to interpret and understand technical documents, such as AMM, MPD, IPC, Engineering Diagrams, ADs, and SBs
• Ability to manage complex projects; manage multiple tasks simultaneously and adjust priorities as needed in order to meet deadlines
• Organized, detail-oriented, structured thinking and execution
• High level of independent judgment and proactivity
• Self-motivation, entrepreneurialism, high energy, and the ability to successfully function in a high-demand, performance-driven environment
• Ability to communicate effectively to all audiences in a manner that is clear, logical, and consistent
• Ability to reconcile multiple variables in decision making; identify problems, perform root cause analysis, investigate information, perform impact analysis, and formulate and execute plans to develop solutions

Why Work at CAMP?

Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer - vets/disabled

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact [e-mail].

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.