Heirloom Eatery-Breakfast Attendant

CV S Westgate Center Restaurant LLC; Spartanburg (SC); On-site; USD 12,000 - 17,000; Part time

Job summary

Pinnacle Partnership is seeking a Breakfast Associate in Spartanburg, SC to ensure a pleasant dining experience during breakfast service. You will set up and maintain the breakfast buffet, greet and seat guests, and provide exceptional customer service to create memorable experiences.

Maintain a welcoming atmosphere, assist guests with questions, and ensure food safety and buffet presentation. This role requires early mornings, weekends, and holidays as needed.

Qualifications

• Must greet and seat guests and provide menus.
• Maintain breakfast buffet and ensure replenishment and display.
• Ensure food safety standards and monitor temperatures.
• Assist with guest questions or requests and address concerns promptly.

Responsibilities

• Escort guests to their tables and provide menus.
• Set up the breakfast buffet area per hotel standards.
• Monitor buffet temperatures and keep area clean and stocked.
• Clear and reset tables and assist with spills or accidents.
• Collect guest feedback to improve service quality.
• Adhere to grooming, uniform, and dress code policies.
• Assist with varied projects and other duties as assigned.

Skills

Communication

Customer service

Multitasking

Attention to detail

Hospitality

Education

High school diploma or equivalent

Job description

• Location HGI / Heirloom Restaurant,805 Spartan Blvd,Spartanburg, SC, 29301,United States
• Base Pay $10.50 / Hour
• Job Category Hospitality, Restaurants, server
• Employee Type Non Exempt PT
• Manage Others No

Contact information

• Name John Bandy
• Phone [phone]

Description

The Breakfast Associate is responsible for ensuring a pleasant and efficient dining experience for all guests during breakfast service. This role involves setting up and maintaining the breakfast buffet, greeting, and seating guests, and providing exceptional customer service to ensure a memorable dining experience.

Maintain a welcoming atmosphere and engage in friendly interactions with guests.

Escort guests to their tables and provide menus (If applicable)

Assist guests with any questions or special requests.

Set up the breakfast buffet area in accordance with hotel standards.

Ensure food items are replenished promptly and attractively displayed.

Monitor food temperatures and ensure food safety standards are maintained.

Keep the buffet area clean and organized.

Clear and reset tables promptly.

Ensure the dining area is clean, organized, and well stocked with necessary items (e.g., silverware, napkins, condiments).

Assist with any spills or accidents to ensure guest safety.

Address guest complaints or concerns promptly and professionally.

Collect feedback from guests to improve service quality.

Must adhere to the company's grooming, uniform, and dress code policies.

Assist with varied projects as assigned.

Other duties as assigned.

Requirements

High school diploma or equivalent preferred.

Previous experience in customer service or food and beverage role is an asset.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Strong attention to detail and organizational skills.

Ability to work early mornings, weekends, and holidays as needed.

These physical requirements ensure that the Breakfast Associate can perform the duties of the position effectively and provide exceptional service to our guests while maintaining their own health, safety, and well-being.

Ability to stand, walk, and move around for extended periods.

Ability to lift, carry, and move items up to 25 pounds.

Ability to reach, bend, stoop, and perform repetitive motions.

May involve exposure to hot and cold temperatures, noise, and cleaning chemicals.

Good manual dexterity for handling small objects and serving food items.

Ability to work in a busy and noisy environment.

Summary

Pinnacle Partnership is an independent, award-winning hospitality and development company headquartered in Spartanburg, SC. Our portfolio includes Class-A office, retail, residential, internationally recognized hotel brands, and distinctive restaurant concepts. Without exception, all of Pinnacle’s properties have been recognized with awards and honors in their respective brands and industries.

We create places of connection where people feel welcome through our gracious hospitality, entrepreneurial spirit, and rewarding growth. This distinct, hospitality-first approach powers lasting returns for our investors and our communities.