Heights - Crawfish Cafe Assistant Service Manager

Pho Prime, LLC; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Service Manager to enhance their food service team. This role requires a detail-oriented individual with a strong grasp of food safety regulations and exceptional leadership skills. You will oversee employee management, ensure quality service, and maintain compliance with health standards. If you thrive in a fast-paced environment and possess outstanding problem-solving abilities, this opportunity is perfect for you. Join a vibrant team where your contributions will directly impact customer satisfaction and operational success.

Qualifications

• Detail-oriented with knowledge of food health and safety regulations.
• Proven experience in the food service industry is essential.

Responsibilities

• Recruiting, training, and managing food service employees.
• Ensuring quality food service and compliance with health regulations.
• Managing payroll and maintaining employment records.

Skills

Leadership Skills

Problem-Solving Skills

Customer Service Skills

Organizational Skills

Knowledge of Food Safety Regulations

Education

High School Diploma or GED

Bachelor’s Degree in Hotel and Restaurant Management

Food Protection Manager Certification

Job description

Crawfish Cafe - Assistant Service Manager (Heights) Address 1026 N Shepherd Dr, Houston, TX 77008, USA

Job Description

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Responsibilities

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Qualifications

• High school diploma or GED.
• Bachelor’s degree in hotel and restaurant management, food service management, or related field is preferred.
• Food protection manager certification (FPMC) or Foodservice management professional (FMP) accreditation is advantageous.
• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• The ability to stand for extended periods.