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Lancesoft is seeking a HEDIS Medical Record Collector to support audit activities and drive provider engagement from a remote Ohio base. The role involves collecting medical records, coordinating with health plans, and ensuring timely submission and tracking against targets.
The position emphasizes collaboration across teams, strong data skills, and adherence to compliance standards. A 1–3 year healthcare background with quality improvement exposure is preferred.
Job Title: HEDIS Medical Record Collector
Location: Remote, OH
Shift: M-F, 8: 00a-5: 00p, Eastern
Contract: 3+ (possible extension or conversion)
Job Description: Primary duties to support and project manage ongoing audit activities. This may include calling providers to request medical records, visiting Ohio provider offices onsite to collect medical records, scanning and submitting medical records to appropriate health plan stakeholders, detailed tracking and reporting of medical record collection efforts and completion aligned with health plan-provided target list, collaboration with several health plan teams to assist in coordinating efforts, additional travel onsite or other duties as assigned. The Provider Engagement Specialist role implements Health Plan provider engagement strategy to achieve positive quality and risk adjustment outcomes through effective provider engagement activities. Ensures the smaller, less advanced Tier 2 and Tier 3 providers have engagement plans to meet annual quality and risk adjustment goals. Drives coaching and collaboration with providers to improve performance through regular meetings and action plans. Addresses practice environment challenges to achieve program goals and improve health outcomes. Tracks engagement activities using standard tools, facilitates data exchanges, and supports training and problem resolution for the Provider Engagement team. Communicates effectively with healthcare professionals and maintains compliance with policies.
Primary duties to support and project manage ongoing audit activities. This may include calling providers to request medical records, visiting Ohio provider offices onsite to collect medical records, scanning and submitting medical records to appropriate health plan stakeholders, detailed tracking and reporting of medical record collection efforts and completion aligned with health plan-provided target list, collaboration with several health plan teams to assist in coordinating efforts, additional travel onsite or other duties as assigned.
Required Years of Experience: 1-3 years experience in healthcare with minimum 1 year experience improving provider Quality performance through provider engagement, practice transformation, managed care quality improvement, or equivalent experience
Required Licensure / Education: Associate’s degree or equivalent combination of education and work experience