HEDIS Data & Medical Records Associate II

Elevance Health, Inc.; California; Híbrido; USD 18.000 - 36.000; Jornada completa

Descripción de la vacante

Elevance Health, a Fortune 25 health company, is seeking an administrative support specialist to assist a data collection project. You will handle telephonic communication with provider practices, coordinate with the Lead, and maintain professional service standards in a fast-paced environment.

The role requires a high school diploma with at least 6 months related experience, basic Excel, and ability to type 30–40 WPM.

Formación

• Requires High School diploma and 6 months related work experience or an equivalent combination of education and experience.
• Candidates who have familiarity with medical terminology, customer service, call center background and prior HEDIS experience would have priority for this position.
• Candidates must have basic Excel skills and must have the ability to type 30-40 WPM.

Responsabilidades

• Provide administrative and telephonic support for a data collection project in a fast-paced environment.
• Contact and correspond with provider practices to fulfill requests and meet deadlines, under supervision of the Lead.
• Assist abstractors by researching within the company's claims and medical record systems to locate care locations.
• Maintain professional telephonic dialog and coordinate with the team to support workflow and accuracy.
• Book appointments, verify information, and maintain department tracking logs and calendars.

Conocimientos

Medical terminology

Customer service

Call center

HEDIS experience

Typing 30-40 WPM

Educación

High School diploma

Herramientas

Excel

Descripción del empleo

Elevance Health, a Fortune 25 health company, is seeking an administrative support specialist to assist a data collection project. You will handle telephonic communication with provider practices, coordinate with the Lead, and maintain professional service standards in a fast-paced environment.

The role requires a high school diploma with at least 6 months related experience, basic Excel, and ability to type 30–40 WPM.