HED Account Executive, Core (Remote)

Cengage; Northern (KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Cengage is seeking an Account Strategy & Growth Planning professional to develop and manage account strategies aligned to customer goals and company revenue objectives. You will evaluate data, usage trends, and market conditions to identify opportunities and risks, and recommend engagement approaches and pricing within guidelines.

You will act as a strategic consultant, build executive relationships, and guide customers through solution evaluation and adoption planning.

Qualifications

• Bachelor’s degree in business, marketing or related field.
• Experience in strategic account management, consultative sales, or business operations.
• Strong analytical, communication, and collaboration skills.
• Proficiency with CRM and sales analytics tools.

Responsibilities

• Develop and manage account strategies aligned to customer goals and company revenue objectives.
• Evaluate data, usage trends, and market conditions to identify growth opportunities and risks.
• Act as strategic consultant to customers, guiding evaluation and adoption planning.
• Collaborate with Marketing, Product, Finance, and Sales to shape go-to-market strategies.

Skills

Strategic account management

Consultative sales

Business operations

Independence & judgment

Analytical skills

Communication skills

Collaboration skills

Education

Bachelor’s degree in business, marketing, or related field

Tools

CRM tools

Sales analytics tools

Job description

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. Join a team that is revolutionizing the field of education and positively influencing learners on a global scale. At Cengage, we uphold values of teamwork, innovation, and a steadfast commitment to high standards.

What you’ll do here:

• Account Strategy & Growth Planning Develop and manage comprehensive account strategies aligned to customer goals, institutional priorities, and company revenue objectives. Evaluate customer data, usage trends, and market conditions to identify growth opportunities and risks. Recommend account-specific engagement approaches, solution mixes, and pricing considerations within established guidelines.
• Customer Consultation & Advisory Support Act as a strategic consultant to customers, translating business challenges into tailored solution recommendations. Guide customers through solution evaluation and adoption planning, emphasizing long-term value and outcomes. Build executive-level relationships and support complex decision-making processes.
• Cross-Functional Influence Collaborate with Marketing, Product, Finance, and Sales Leadership to shape go-to-market strategies and customer solutions. Provide insights that influence process improvements, sales enablement, and operational effectiveness. Participate in planning initiatives and pilot programs to support business innovation.
• Operational Oversight & Governance Oversee account planning, opportunity prioritization, and deal governance activities. Ensure alignment with internal policies, compliance requirements, and revenue standards. Monitor outcomes and recommend corrective actions or strategic shifts when needed.

Skills you will need here:

• Bachelor’s degree in business, marketing, or a related field, or equivalent experience.
• Experience in strategic account management, consultative sales, or business operations roles.
• Demonstrated ability to work independently and exercise judgment on complex business matters.
• Strong analytical, communication, and collaboration skills.
• Proficiency with CRM and sales analytics tools.

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [e-mail].

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.

Compensation

Compensation At Cengage, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. In this position, you will be eligible to participate in the company’s variable Sales incentive compensation program.

$52,000.00 - $67,600.00 USD0 Target Variable Compensation: 45,000.00 USD Annual: Individual Target annually Actual incentive earnings are not guaranteed and may be more or less than the target amount based on achievement of performance goals and the terms of the applicable incentive compensation plan.