Heavy Machinery Service Technician — On‑Site & Field

Idahoan Foods, LLC; Thief River Falls (MN); On-site; USD 39,000 - 58,000; Full time

Job summary

RDO Equipment Co. is seeking a Service Technician in Thief River Falls, MN. You’ll diagnose and repair heavy equipment, deliver on-site service, and help customers keep machines running in demanding conditions.

This role emphasizes safety, ongoing training, and clear communication with customers. You’ll join a team that values reliability, accountability, and hands-on problem solving in real-world field service.

Qualifications

• Effective communication abilities: Clear and concise, written or verbal, with customers or team.
• Able to work independently and collaboratively: Work well alone and as part of a team.
• Keen attention to detail: Pay close attention to specifics.
• Valid work authorization: Must be eligible to work in the U.S. without sponsorship.

Responsibilities

• Diagnose and repair equipment accurately and promptly.
• Identify and resolve issues efficiently using troubleshooting skills.
• Deliver top‑notch service to customers: Communicate clearly, respectfully and in a timely manner during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up‑to‑date with evolving technology: Take advantage of training to adapt to changes and learn new skills.
• Keep the shop tidy and organized: Maintain a clean and efficient work environment.
• Ability to work in a service truck: Support customers on site in a service truck.
• For a complete list of duties view the full job description here.

Skills

Effective communication

Independence & collaboration

Attention to detail

Valid work authorization

Job description

RDO Equipment Co. is seeking a Service Technician in Thief River Falls, MN. You’ll diagnose and repair heavy equipment, deliver on-site service, and help customers keep machines running in demanding conditions.

This role emphasizes safety, ongoing training, and clear communication with customers. You’ll join a team that values reliability, accountability, and hands-on problem solving in real-world field service.