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Shawnee Mission Ford is seeking a Ford Certified Heavy Line Service Technician who will perform repairs on diesel vehicles. The ideal candidate should be dedicated, self-motivated, and possess their own tools. Join a team that values customer service and offers benefits including health insurance and a flexible work schedule.
We are seeking a Ford Certified Heavy Line Service Technician to join our team. The role of the Heavy Line technician is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning.
By working at a Ford dealership, you can be a part of a brand that honors the past and is invested in the future. Join the Shawnee Mission Ford Family, where we value service to each other and the world as much as to our customers!
Benefits:
Health, Medical, and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Long-term job security
Flexible Work Schedule
Responsibilities
Provide technical service to vehicles and equipment
Read job order, observe and listen to the vehicle in operation to resolve malfunctions, and plan work procedures
Follow checklists, ensuring all critical parts are examined
Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
Test-drive vehicles to ensure that they run smoothly
Tag all warranty parts and returns to the warranty clerk
Attend training classes and keep tabs on factory technical bulletins
Develop and maintain positive relationships with customers to increase overall customer happiness
Properly complete the service and/or repairs assigned by the supervisor
Complete all work according to the applicable safety requirements and published procedures
Participate in, and utilize to the best of one’s abilities, technical training as assigned by management
Maintain your designated workspace in an organized and clean manner
Ensure guest vehicles are returned as clean as they were before being serviced
Show the utmost courtesy to all guests, visitors, and dealership personnel
Make every effort to achieve the production objectives set by management
Adhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications
Any other duties as outlined by the Service Supervisor and or management
Qualifications
Ford Certification
Previous experience in a Ford dealership is a plus
At least 1 year of Fleet or Dealership experience
High school diploma or equivalent required
Teammate with a strong sense of dedication to the customer and the service team
Self-motivated and professional
Possessing your own tools is required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.