Heavy Equipment Technician – Diesel & Field Service

Monroe Tractor; New Haven (VT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual Tool/Shoe Allowance

Shop equipped with the newest tech and

Uniforms provided

Discounts on products and services

Highly productive shop

Continued education, manufacturer hand

Competitive wages

Job summary

Monroe Tractor is seeking a Heavy Equipment Service Technician to support our northeastern branch network. The role focuses on performing maintenance and repairs on diesel-powered equipment with an emphasis on safety, quality workmanship, and timely service.

You will read job orders, diagnose problems by listening and testing equipment, follow checklists, and maintain strong relationships with customers while delivering dependable service and adhering to company policies and safety guidelines.

Qualifications

• Prior experience in heavy construction equipment or agriculture equipment preferred.
• Strong independent work ethic but also able to work collaboratively with a team.
• Excellent customer service skills; a builder of relationships.
• Clear and concise communications.
• A strong sense of urgency, focusing on time.
• Computer skills.
• Valid Driver's License and clean driving record is required.
• Ability to independently lift between 50-75 pounds.

Responsibilities

• Provide technical service to equipment.
• Read job orders.
• Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively.
• Follow checklists to ensure all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test-drive vehicles to ensure that they run smoothly.
• Tag all warranty parts and return them to the warranty clerk.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by the supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one's abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure guest vehicles are returned as clean as they were before being serviced.
• Show the utmost courtesy to all guests, visitors, and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to the manufacturer's policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and, or management.

Skills

Experience with heavy construction or.

Strong independent work ethic

Customer service skills

Clear and concise communications

Sense of urgency / time management

Computer skills

Valid Driver's License

Ability to lift 50-75 pounds

Job description

Monroe Tractor is seeking a Heavy Equipment Service Technician to support our northeastern branch network. The role focuses on performing maintenance and repairs on diesel-powered equipment with an emphasis on safety, quality workmanship, and timely service.

You will read job orders, diagnose problems by listening and testing equipment, follow checklists, and maintain strong relationships with customers while delivering dependable service and adhering to company policies and safety guidelines.