Job Summary
The Heavy Equipment Service Technician will be responsible for servicing and repairing Caterpillar heavy equipment at the Lake Charles, Louisiana branch or surrounding customer locations. We offer flexible, rotational shift schedules designed to fit your lifestyle, including 14 on/7 off, 14 on/14 off, and 28 on/14 off. Housing is provided while on shift for out-of-state candidates residing 100+ miles from their assigned branch.
Essential Functions
- Diagnose, troubleshoot, repair and perform preventative maintenance on all components of heavy equipment such as electrical codes, engines, fuel systems, hydraulics, power generation and power trains.
- Responsible for removal and installation of heavy equipment engine components according to Caterpillar standards and technical service manuals.
- Understand Caterpillar exchange parts process and financial cost analysis of repairs for our customers.
- Create, track and formalize work order documents on our Caterpillar customer service report software systems.
Qualifications
- High school diploma or equivalent; technical degree or certification in diesel mechanics preferred.
- Minimum of 5 years of experience as a diesel mechanic.
- Extensive knowledge of diesel engine systems, including diagnostics, repairs, and maintenance.
- Must own required tool inventory. Louisiana Cat offers exclusive Tooling Program (specifics discussed during interview).
- Proficiency in using diagnostic tools and equipment.
- Strong problem‑solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong customer service skills, mechanical aptitude, professional demeanor and a safety‑first mentality every hour of every day.
Job Facts
- Work Schedule: Monday through Friday; some Saturday shifts required. 40+ hours a week.
- Physical Demands: Stand, use hands to finger, handle, feel and reach; lift 75 pounds; perform stooping, kneeling, crouching, squatting; apply push/pull forces; climb onto equipment; operate a field service vehicle with GVW < 26,000 lbs.
- Work Environment: Indoors around moving mechanical parts; possible exposure to weather extremes, chemical dust, steam, high‑pressure water, high‑speed rotating equipment; requires protective or safety equipment; moderate to loud noise.
Benefits
- Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health).
- Short‑ and Long‑Term Disability Insurance.
- Voluntary accident, critical illness, hospital indemnity, cancer, supplemental life and additional voluntary policies.
- 401(k) Plan with company match.
- Paid Holidays, Vacation, Parental Leave.
- Technician Tool Loan Program up to $2,000.
- Safety Boot / Safety Prescription Glasses Allowances.
- Employee Discounts.
- Credit Union.
- Technician Career Development Program – Shop & Field Service Training.
Safety
- Strict compliance with PPE safety regulations.
- Compliance with all Federal, State and Local safety and company regulations.
- All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
- Louisiana Cat is a drug‑free workplace, including marijuana and THC products.
Equal Opportunity and EEO
Louisiana Cat (Louisiana Machinery Co., LLC) and its affiliates are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires.
Louisiana Cat (Louisiana Machinery Co., LLC) and its affiliates are drug‑free workplaces and post‑offer, pre‑employment process includes background check, drug/alcohol screen, and if applicable for the role, pre‑employment physical/fit for duty assessments.