Heavy Equipment Mechanic - Material Handling Equipment Technician

Wiese Group; Terre Haute (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Wiese is seeking a Service Technician in Terre Haute, IN to repair a range of material handling equipment, including forklifts and floor care machines. You will be the primary contact for customers and represent the company professionally with strong mechanical and service skills.

The role requires safety-driven work, problem-solving abilities, and the capacity to handle paperwork and coordinating with customers on repairs and service offerings.

Qualifications

• Hazard assessments and safe work practices required for each job.
• Strong multitasking and time management skills.
• Ability to lift 50 pounds and work in confined/high areas.
• Valid driver’s license with clean driving record may apply.
• Provide your own hand tools and be able to learn company software.
• Demonstrable customer service skills, verbal and non-verbal.
• Pre-employment screenings include drug test, physical, background check, MVR, and E-Verify.

Responsibilities

• Actively support and lead safety initiatives and follow policies.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide excellent customer service and upsell Wiese services as appropriate.
• Manage workload effectively.

Skills

Multitasking

Time management

Customer service

Safety awareness

Tools

Hand tools

Job description

Job Details

Job Location: Terre Haute, IN 47804

We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Managing your workload effectively.

Qualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

About Wiese

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA