Heavy Equipment Inspector - Production Representative

bidadoo; Kent (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

bidadoo is seeking an experienced inspector to review construction and industrial equipment for online sale and remarketing. The role involves detailed inspections, minor repairs, photography, and creating compelling online listings for global buyers.

You will manage the end-to-end inspection and listing process, coordinate with customers for loading/unloading, and provide exceptional support while traveling as needed to client locations.

Qualifications

• Experience inspecting heavy construction and industrial equipment.
• Comfort with photography and video for asset descriptions.
• Strong communication with customers and team members.
• Troubleshooting and problem-solving abilities in field operations.
• Ability to coordinate inspections and logistics across partners.
• High attention to detail in descriptions and listings.
• Willingness to travel to customer locations and remote sites.
• Basic computer and internet skills for online processes.

Responsibilities

• Manage online inspection and production process for heavy equipment and trucks.
• Create accurate asset descriptions, photos, and videos for listings.
• Coordinate logistics and scheduling with customers/partners.
• Assist customers during loading/unloading and provide support.
• Maintain high customer service levels and resolve disputes amicably.
• Research assets online using multiple sources to ensure accuracy.
• Develop and follow safe, efficient procedures for operations.
• Collaborate with other parts of the business to improve processes.

Skills

Equipment inspection

Photography/Video

Communication

Troubleshooting

Project coordination

Attention to detail

Travel flexibility

Computer/internet skills

Job description

Description

In this role you will be inspecting construction and industrial-related equipment and machinery for online sale and remarketing. This includes detailed inspections, preparation, minor repairs, research, detailed descriptions, photography/video, and auction listings to remarket and sale equipment and trucks on a global basis. If you have experience in construction equipment and trucks, combined with good communications and some computer / internet skills and an interest in eCommerce, this is an excellent opportunity to consider.

Job Type

Full-time

Description

In this role you will be inspecting construction and industrial-related equipment and machinery for online sale and remarketing. This includes detailed inspections, preparation, minor repairs, research, detailed descriptions, photography/video, and auction listings to remarket and sale equipment and trucks on a global basis. If you have experience in construction equipment and trucks, combined with good communications and some computer / internet skills and an interest in eCommerce, this is an excellent opportunity to consider.

Responsibilities Include

• Managing all aspects of the online inspection and production process, including heavy equipment and truck inspections, research, photography/video, descriptions, and logistics.


• Typical equipment includes: construction equipment, agriculture equipment, tools and machinery / parts, trucks, machine tools, etc.


• Working with our customers, including loading and unloading, customer assistance, troubleshooting, etc.


• Scheduling and coordinating heavy equipment inspections with our partners/customers


• Construction equipment and customer support, including loading, unloading, minor repairs, customer assistance, troubleshooting, etc as required


• Maintain industry-leading customer service levels with our sellers and buyers, including customer inquiries, disputes and positive resolutions, always fostering a culture of Doing the Right Thing


• Understanding online sales, merchandizing, auctions and eBay


• Researching a wide range of assets via internet and various sources


• Develop, maintain, implement and follow policies and practices for safe and efficient operations


• Writing professional asset descriptions that are informative, detailed, accurate and global buyer-focused


• Have and maintain highest level of professionalism and integrity


• Working with all parts of the business to ensure superior satisfaction for all of our customers, both buyers and sellers


• Learning all aspects of the business and driving positive change in our processes and our capabilities

Requirements

• Background and Qualifications include:


• Experience with heavy equipment and machinery, such as construction equipment, agriculture equipment, trucks, or industrial equipment


• Minimum 5 years mechanical, fleet, rental, service or related equipment experience


• Significant customer engagement, service and support experience


• Strong equipment and mechanical skills and diagnostic experience


• Decent proficiency in computer skills, applications, internet, etc


• Some experience with photography and/or video, recommended


• Strong people, partner and team management experience


• Experience with many internet technologies, including eBay, etc. useful, but not required


• Ability to manage projects with multiple tasks, resources, and customer interaction


• Attention to detail and mechanically inclined


• Ability to climb on and inspect large construction equipment regularly


• Ability to work flexible work schedules, including traveling to customer locations


• Have excellent oral and written communication skills and a great team player


• Vertical expertise – helpful background includes heavy equipment & machinery, construction equipment rental, service and sales / marketing, auction sales, remarketing, etc.


• Self-motivated with skills and attitude to excel in a start-up / entrepreneurial / team-oriented environment

Work Location

Kent, WA

Salary Description

Base salary plus commission