Heavy Engine Field Technician

D2B Groups; United States; On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

401k/IRA

Life Insurance

Paid Time Off

Company Vehicle

Pay Rate $35-55/hr

Job summary

D2B Groups is seeking a skilled Heavy Equipment Field Technician to diagnose, repair, and maintain large machinery at client locations across the region. The role requires focus on safety, quality workmanship, and efficient service delivery to minimize downtime.

You will work closely with the Service Supervisor, travel to customer sites, and use diagnostic tools to troubleshoot mechanical, electrical, and hydraulic issues.

Qualifications

• Experience working on heavy equipment or generators is preferred.
• Experience with mechanical, electrical and hydraulic systems.
• 2+ years of field service experience preferred.
• Ability to pass background checks, drug screen, MVR and physical.
• Experience working with customers.

Responsibilities

• Consults with Service Supervisor to plan work and travel.
• Diagnose malfunctions and replace worn parts; install assemblies and adjust controls.
• Provide tools, parts, and arrange facilities for on-site repairs at customer premises.
• Inspect, operate, and test machines at delivery, during maintenance, and after repairs.
• Report job details for billing and customer records.
• Promote skill development through training and reading technical literature.
• Maintain professional appearance and service truck cleanliness to reflect company image.
• Serve as troubleshooters for recurring or unusual problems and collaborate with engineering.
• Train new technicians or supervise a team on large repair jobs.

Skills

Heavy equipment experience

Mechanical skills

Electrical skills

Hydraulic systems

Customer service

Tools

Diagnostic tools

Job description

We are seeking a skilled and motivated Heavy Equipment Field Technician to join our client's team. As a Field Technician, you will be responsible for diagnosing, repairing, and maintaining heavy equipment used in various industries. Your role will involve troubleshooting mechanical issues, performing inspections, and completing necessary repairs or part replacements. You will work directly at client sites, ensuring that the equipment is functioning optimally and minimizing downtime. Attention to detail, strong technical skills, and a commitment to safety are essential for success in this role. If you are a team player who enjoys working in a dynamic environment, we would love to hear from you!

• Consults with Service Supervisor to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
• Diagnose malfunctions: repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
• Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
• Inspects, operates, and tests machines upon initial delivery, at specified inspection intervals and upon completion of any repair work to ensure proper functioning of equipment and its components.
• Reports to Service Supervisor such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc., so that proper accounts can be charged, and proper billing can be made.
• Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meeting of departmental personnel and reading of technical literature.
• Promotes and enhances the company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.
• Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.
• Experienced or advanced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.

Requirements

• Experience working on heavy equipment or generators preferred
• Experience working with mechanical, electrical and hydraulic equipment
• 2+ years of field service experience preferred
• Ability to pass a background check, drug screen, MVR and physical
• Experience working with customers

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Hourly Pay Rate: $35-55/hour
• Company Vehicle