Heavy Duty Porter - Casino Public Space

Hard Rock Hotel & Casino Ottawa; Bristol (TN); On-site; USD 21,000 - 29,000; Full time

Job summary

Hard Rock Sacramento is seeking a dedicated EVS/Janitorial team member dedicated to cleaning and sanitizing public and staff areas. Under EVS supervision, you will use approved chemicals and equipment to maintain floors, carpets, and surfaces to brand standards.

The role emphasizes guest experience, reliability, and safety. You will work flexible shifts, including holidays and weekends, with comprehensive benefits available to eligible team members.

Qualifications

• Two months on-the-job training or related janitorial experience.
• Must be able to lift up to 40 pounds and work flexible shifts.

Responsibilities

• Deep cleaning, sanitizing, and maintaining public and team member areas.
• Operate cleaning equipment safely and according to procedures.
• Attend meetings and participate in shift turnover.
• Report maintenance needs and ensure security of areas and equipment.

Skills

Guest service skills

Effective communication

Flexible scheduling

Tools

Powered walk-behind equipment

Automatic scrubbers

Carpet extractors

Buffers

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

POSITION SUMMARY:

Under the direction of the EVS Manager, the incumbent in this position is responsible for deep cleaning, sanitizing, and maintaining attractive public and team member areas. Responsible for servicing assigned areas using provided chemicals and equipment according to the department standards and procedures.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Observes and reports needed maintenance to the building, fixtures, and equipment; reports any loss, damage or breakage of property, or threat to safety.
• Maintains security of assigned areas, keys and equipment; maintains supply and equipment storage areas.
• Works as part of a team directed by EVS Supervisors to deep clean and maintain: carpets and upholstery; tile and wood floors; marble and other stone surfaces; concrete floors and decking; and other exterior areas.
• Sweeps, dust mops, and wet mops hard surface floors; vacuums, sweeps, and/or picks up carpeted areas; removes gum and carpet spots; vacuums upholstered furnishings and fabric; repositions furniture and equipment after cleaning.
• Assists in stripping, waxing and refinishing; carpet and upholstery restoration; pressure cleaning; buffing, polishing, and recoating; in diamond polishing and restoring marble; and other deep cleaning procedures.
• Operates powered walk-behind and ride-on cleaning equipment: automatic scrubbers, buffers, carpet extractors.
• May assist or substitute in general cleaning of property: removing trash, cleaning restrooms and gaming areas; assists in emergency clean-ups and provides coverage for absences.
• Attend and participate in meetings.
• Perform work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

KNOWLEDGE OF:

• Basic hand and power tools and testing equipment.
• Excellent guest service skills and communication skills.
• Janitorial duties.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Lift objects up to 40 pounds, and push/pull/move objects of that weight or more.
• Communicate effectively with all levels of employees and guests.
• Review and comprehend all necessary documentation.
• Routinely handle potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor’s safety instructions and compliance with all safety policies and procedures.
• Regularly use powered cleaning equipment.

PAY RANGE:

$15 - $21/Hourly